CARSTAR Alan Conner Collision Center
In operation 16 years.
At CARSTAR Alan Conner Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Richmond, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are a family business that takes pride in excellent customer service and outstanding repair workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- On-Site Car Rental - EnterpriseĀ®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and customer friendly staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend them to all my customers.
Repair Quality - 5.0/5.0 -
I'd recommend this body shop because they do excellent work, keep the customer informed of the repair progress twice a week. The personnel are kind and courtesy.
Customer Service - 5.0/5.0 -
Vehicle was showcase ready upon completion.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0 -
At first glance, all is perfect, but it will take some time to really test the cars repairs to be sure they hold up over time.
Repair Quality - 4.5/5.0 -
Just picked the car up so in all fairness ātime will tellā the quality of repair as to internal parts. What I can see on the outside looks great.
Customer Service - 5.0/5.0 -
Carstar was very responsible and thorough answering my questions before and after the repairs and assuring me the car would be returned in ālike newā condition-as the car was brand new before the accident.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am very satisfied with Carstar. The experience was actually a pleasant one. I especially appreciated the two weekly phone calls updating me on the progress of my repair. The repair quality is amazing. When I picked up my car it was spotless, inside and out. I am happy to recommend Carstar to anyone
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Although promised to restore car to original state, the hood did show signs of repairs by being uneven from the front.
Customer Service - 4.5/5.0 -
They remained calm and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will share with my friends and neighbors
Repair Quality - 5.0/5.0 -
Thank you so very much for the splendid job you did on my Car. It looks like new. Thank you for the great customer service in keeping me updated on the progress as well.
Customer Service - 5.0/5.0 -
Amazing customer service š©·
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair work and our car/suv was clean and the headlights were even polished to be very clear back to new condition. I couldnāt believe how good they did.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work done on my 2020 Mustang. Also, Daniel was totally thorough on what would be done and the time it would take to professionally finish the process. I would highly recommend Carstar.