CARSTAR Alan Conner Collision Center
In operation 16 years.
At CARSTAR Alan Conner Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Richmond, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are a family business that takes pride in excellent customer service and outstanding repair workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly satisfied with the work that was done on my vechicle. Exceptional customer service. I was given phone calls with updated status along the way. Very impressed with this establishment.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
completely satisfied.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'd say 100 if the scale had allowed that answer.
Repair Quality - 5.0/5.0 -
The best body shop that I've ever experienced. The personnel are compassionate and caring, Their goal is customer satisfaction. They live up to their promises.
Customer Service - 5.0/5.0 -
Customer care and satisfaction, number one goal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am more than pleased. Daniel goes over and beyond to make his customers happy. I like how he throughly discusses in full detail what is being done to your car.
Customer Service - 5.0/5.0 -
The customer service is excellent as always They do a fantastic job detailing your car and you are not charged for it.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new thanks to Alan Connor carstar
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have to several people
Repair Quality - 5.0/5.0 -
Daniel was awesome to work with and the work on my car was immaculate, thank you so much, John McMahon
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended and will continue to recommend Alan Conor. I’m a satisfied repeat customer!
Repair Quality - 5.0/5.0 -
I trust Daniel and the team at Alan Conor to take good care of my auto body needs. They are thorough, honest and maintain open lines of communication. They even do what they can to make the experience positive by communicating and coordinating with the rental car company. I highly recommend them!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Certainly will recommend to others and use again in the future if the need arises.
Repair Quality - 5.0/5.0 -
Outstanding customer service, excellent communication from everyone at the shop on exactly the progress on repairs. Extremely satisfied with the overall experience. Well Done all!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was my second cosmetic upgrade with Carstar.
Repair Quality - 5.0/5.0 -
Partial cosmetic paint job on 21 year-old car was excellent!
Customer Service - 5.0/5.0 -
Daniel was reliable with updates.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended someone to this location.
Repair Quality - 5.0/5.0 -
Great experience working with the experts at Carstar Alan Conner Collision on Gayton Center Drive in Henrico, VA.
Customer Service - 5.0/5.0 -
The experts kept me informed of every step with my vehicle repair. Wonderful customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
When people and the shop do good work and did everything right why would you go anywhere else and i would recommend them to anyone who needs repair
Repair Quality - 5.0/5.0 -
They did a great job Daniel Campbell was very intelligent and informative and professional he told me what they had to do in great detail and what to expect,a real credit to the company
Customer Service - 5.0/5.0 -
All was very professional nice and courteous and did a great job
Returned Clean
My Experience - 5.0/5.0 -
Daniel, Sandell, William, Dana, Steven, Wayne, Corey, AJ, and Myles all did a terrific job! The work was superior quality, the communication was spot on and the time it took was perfecto 👌
Likely to Recommend - 5.0/5.0 -
These folks are the bomb! They did an outstanding repair to my 2019 Alfa Romeo Guilia Quadrifoglio and I will be recommending them to my family and friends!
Repair Quality - 5.0/5.0 -
Excellent work on my 2019 Alfa Romeo Giulia Quadrifoglio! You can't even tell where the damage was on the carbon fiber roof! These guys are legit!
Customer Service - 5.0/5.0 -
Sandell and Daniel are amazing!