CARSTAR Alan Conner Collision Center
In operation 16 years.
At CARSTAR Alan Conner Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Richmond, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are a family business that takes pride in excellent customer service and outstanding repair workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Carstar did a wonderful job on my car! They called and kept me informed of the progress. My car looked beautiful (they even cleaned the inside!!). I will definitely recommend to anyone in need of body work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication. Informative and professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and knowledgeable. Appreciated all the help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt polite
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would absolutely recommend them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding customer service. Friendly, competent people - Jennifer, Daniel, Noah. Plus although the repair was outside the car, they thoroughly cleaned inside the car. What a nice surprise!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Alan Conner is at the top of my list of recommendations.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for working with me and listening to exactly what I wanted to be worked on. Daniel was great and always kept me in the loop. 5 stars all around !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a very efficient job very pleased
Customer Service - 5.0/5.0 -
Daniel did a great job keeping me informed and updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Nothing not to like. Great experience from top to bottom. It appears the business is family run/owned - let your customers know about this. I know your proud of it (and should be) - talk about it. Would have enjoyed meeting Allan Connor prior to leaving property.
Repair Quality - 5.0/5.0 -
True craftsmen. The techs and office staff take tremendous pride in what they do and the final product is the proof. Great experience from start to finish.
Customer Service - 5.0/5.0 -
Top notch. While the vehicle was in the shop, I received regular updates from Assistant Manager, Noah Connor. These were very helpful and appreciated. Manager, Daniel is an excellent estimator and was spectacular with working with my Auto Carrier. That said, Daniel is an all-business kind of guy. I don't believe his stern mannerisms are meant to be received as unfriendly.