CARSTAR Alan Conner Collision Center
In operation 16 years.
At CARSTAR Alan Conner Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Richmond, VA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are a family business that takes pride in excellent customer service and outstanding repair workmanship.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Detailing
- On-Site Car Rental - Enterprise®
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 4:00 pm |
| Tue | 9:00 am - 4:00 pm |
| Wed | 9:00 am - 4:00 pm |
| Thu | 9:00 am - 4:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
took a bit longer than expected for the damage incurred--3 weeks
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied With the customer service everyone was so kind was good to call me and give me updates almost every single day I couldn't be happier with the staff Daniel was wonderful. Thank you so much I will definitely Recommend you to all my friends and family. And once again my car looks beautiful, Thank you so much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was Completely satisfy every one was very kind
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The repair looks great! I brought in my car fuel tank on completely Full, and when I picked it up, the Fuel tank was down to less than 3/4 of a tank! Not happy about that, especially as I was directed to bring back the rental car on full...which I did!
Repair Quality - 4.0/5.0 -
The repair looks great! I brought in my car fuel tank on completely Full, and when I picked it up, the Fuel tank was down to less than 3/4 of a tank! Not happy about that, especially as I was directed to bring back the rental car on full...which I did!
Customer Service - 4.0/5.0 -
The repair looks great! I brought in my car fuel tank on completely Full, and when I picked it up, the Fuel tank was down to less than 3/4 of a tank! Not happy about that, especially as I was directed to bring back the rental car on full...which I did!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have recommended them!
Repair Quality - 5.0/5.0 -
We had a great experience. Staff was friendly helpful and knowledgeable. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This doesn't mean I'm giddy . . . just satisfied.
Customer Service - 5.0/5.0 -
Friendly, informative, and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The results we received appear to have been very good.
Customer Service - 5.0/5.0 -
Dan & Noah both are knowledgeable, courteous, helpful and make me feel like they're going to do everything they can to provide a good experience. And the results we received appear to have justified that feeling. The vehical looks very good, thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve already passed their information to some of my insurance colleagues.
Repair Quality - 5.0/5.0 -
We went from a two piece bumper cover to a one piece aftermarket piece. Kept the two-tone color scheme. I was impressed and frankly surprised at how good the work looked.
Customer Service - 5.0/5.0 -
12, because 10 isn’t high enough. Daniel and Noah were both great. I’m an insurance agent, and customer service has been my living for 15 years. I’m a HARSH critic when it comes to customer service. My experience with this shop was flawless.