CARSTAR Ambassador Collision Griggs
In operation 5 years, 3 years at this location.
CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 9:00 am - 3:00 pm |
My Experience - 5.0/5.0 -
The service was awesome. Everyone in the office was very pleasant. Did a excellent job. Anyone I know that needs their car done. I am going to refer them to you thank you ambassador.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. They didn’t cut corners. Did it the right way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car was beautiful after completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience at Carstar.!! I brought my BMW in for a bumper and headlight repair. Fernado kept me updated on repairs and I got my car back faster than expected!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
So when I drop off my car, my card had AC they said they had to take the AC out and when I picked it up, the AC wasn’t working. They said they had to wait for a sensor to put it in and they had said they put AC in it but I took it to another shop and they said they didn’t have no AC free on in it so I had to pay out of my pocket Freon to be put back in my car.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0 -
we are already recommending to family and friends
Repair Quality - 5.0/5.0 -
Excellent service and thorough communication throughout the process.
Customer Service - 5.0/5.0 -
very satisfied with the work completion on the vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All of their assistance was great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I told the estimator to take the opportunity to cleaner up all the scratches on my car, but they missed one scratch on the frond. Thank you .☺️
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Great personal attention and service
Customer Service - 5.0/5.0 -
More than expected!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was not satisfied because the bumper was not the same. The original bumper had a chrome plate on it. The bumper, the ambassador put was all plastic.
My Experience - 5.0/5.0 -
Ask me again in 6 months and I will tell you if there are any rattle and rolls.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Great staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Helpful staff. Great work.
Customer Service - 5.0/5.0 -
Helpful and courteous staff.
Likely to Recommend - 5.0/5.0 -
I really will recommend them. Professional and go above and beyond to get you right.
Repair Quality - 5.0/5.0 -
They did great job. They do what needs to be done and get the job done.
Customer Service - 5.0/5.0 -
They're very professional and respectful. They took care of me.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop because their customer service and repairs were truly the best of the best.
Repair Quality - 5.0/5.0 -
When I called Ambassador , Fernando Luna answered and provided excellent customer service. He explained the repair process in detail and made sure I understood each step. When I arrived at the shop, I was impressed by how smoothly everything was handled. Fernando had already contacted Enterprise so they could pick me up for my rental vehicle, and the wait was only about 10 minutes, which was very convenient. What stood out the most was Fernando’s dedication to customer care. I had accidentally left my driver’s license at the shop, and he personally took the time to bring it to me at Enterprise. That level of service was truly above and beyond. I had been involved in two separate car accidents one affecting the rear of my vehicle and another on the side. Initially I only brought my car in for the rear repairs and told Fernando that if I was satisfied with the work, I would return for the side repairs. I was so impressed with the quality of their work that I brought my vehicle back for the second repair. The repairs took about a week and my vehicle was returned in perfect condition. The workmanship was excellent and I am extremely satisfied with the overall experience.
Customer Service - 5.0/5.0 -
When I called Ambassador , Fernando Luna answered and provided excellent customer service. He explained the repair process in detail and made sure I understood each step. When I arrived at the shop, I was impressed by how smoothly everything was handled. Fernando had already contacted Enterprise so they could pick me up for my rental vehicle, and the wait was only about 10 minutes, which was very convenient. What stood out the most was Fernando’s dedication to customer care. I had accidentally left my driver’s license at the shop, and he personally took the time to bring it to me at Enterprise. That level of service was truly above and beyond. I had been involved in two separate car accidents one affecting the rear of my vehicle and another on the side. Initially I only brought my car in for the rear repairs and told Fernando that if I was satisfied with the work, I would return for the side repairs. I was so impressed with the quality of their work that I brought my vehicle back for the second repair. The repairs took about a week and my vehicle was returned in perfect condition. The workmanship was excellent and I am extremely satisfied with the overall experience.