CARSTAR Ambassador Collision Griggs

4.8 (437reviews)
95%
4720 Griggs Rd,  Houston,  TX  77021
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Shop AssistantSparkles

In operation 5 years, 3 years at this location.

CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (437)

My Experience

The staff members that I interacted with were very friendly and professional. The work was completed on time, and the results are excellent.

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Repair Quality

Customer Service

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Repair Quality

Staff was professional and courtesy. I will recommend Ambassador to family and friends.

Customer Service

Professional

Returned Clean

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Repair Quality

I appreciated the communication on all aspects of the work.

Customer Service

Mr. Luna was excellent.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

The best service, Will comeback for any more repairs

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Customer Service

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Customer Service

My Experience

Really liked how Tomas helped us out and when we noticed something on the car when we were picking it up he went back to fix it.

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Repair Quality

Customer Service

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Repair Quality

They did a wonderful job and kept me informed

Customer Service

Wonderful

My Experience

Thanks again for the quick service! Just two items - after picking up the car, I noticed a plastic strip by the windshield needed to be popped in (which I did / no biggie), but then I also saw a slight scratch that wasn’t there before by the area that was fixed on the left side. I’m going to try to buff it myself, but just a heads up.

Likely to Recommend

Repair Quality

All was amazing. Fernando and the team took great care of me and explained everything. The only reason I didn’t give a 10 was that in expecting the car afterwords, there was a small scratch where the had removed the side plate. I however am going to hand buffer that out. Overall, great service and very happy with the results.

Customer Service

My Experience

Upon driving off I noticed a whistling noise coming from the driver side mirror that starts once the car reaches over 26mph.

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Repair Quality

I'm still waiting for an issue with the drivers side mirror to be taken care of.

Customer Service

My Experience

Not happen with the work at all I will be going back to get this taking care of and I have already talk to State Farm about the issues. Ms.Elizabeth Rodriguez

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Repair Quality

The workmanship is not good enough not happy at at all I will be going back tomorrow

Customer Service

Returned Clean

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Repair Quality

The only reason I gave it a 2 is because the body work so far is good. They never checked to see if I had lights to see at night or a signal light,They never put the cap back on my windshield fluid bottle last but not least they put on a different mirror on my car that didn’t match at all. This place is something else they went in my truck took my new car rugs and replaced them with used rugs.

Customer Service

The only reason I gave it a 2 is because the body work so far is good. They never checked to see if I had lights to see at night or a signal light,They never put the cap back on my windshield fluid bottle last but not least they put on a different mirror on my car that didn’t match at all. This place is something else they went in my truck took my new car rugs and replaced them with used rugs.

Returned Clean

My Experience

Tks for the snack you offer with good customer service

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My Experience

Great service, easy to communicate with. Thank you.

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Customer Service

Returned Clean

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Repair Quality

Very professional. Explained everything step by step and guided me through the whole process. They kept me updated on the progress of my car the whole time.

Customer Service

Likely to Recommend

Repair Quality

They were amazing! They even cleaned my car! No complaints!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did awesome job

Customer Service

Awesome job

Returned Clean