CARSTAR Ambassador Collision Griggs

4.8 (437reviews)
95%
4720 Griggs Rd,  Houston,  TX  77021
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Shop AssistantSparkles

In operation 5 years, 3 years at this location.

CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (437)

My Experience

I love how they sent updates via text through the stages of my car repair and they cleaned it really nice inside and out and made it look like nothing ever happened

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was completed in very little time, and looks incredible. I will look to them for any future repairs and will recommend them highly.

My Experience

I am very happy with how my car turned out! Thomas was so helpful through everything and i can’t thank him enough!

Likely to Recommend

I would definitely recommend it to everyone. excellent work. Thanks.

Repair Quality

the vehicle was impeccable

Customer Service

from the receptionist to the person who received my car they were very attentive and friendly

Returned Clean

My Experience

Exelent

My Experience

THANK YOU ALL, FOR YOUR HOSPITALITY. KEEPING ME UPDATED AMAR. AWESOME WORK! LUNA, FERNANDEZ! I'M A VERY SATISFIED CUSTOMER! GOD, BLESS YOU ALL! SORRY, I COULDN'T REMEMBER EVERYONE'S NAME. TEAM WORK, MAKES THE DREAM WORK!

My Experience

Fast kept me updated friendly staff 10 out 10 so happy I chose this company!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Daily updates from a body shop is nearly unheard of. Simply fantastic communication and great work on the Mazda!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Excellent craftsmanship of work provided and admire the honesty and professionalism of the staff

Customer Service

Customer service was excellent across the board.

Likely to Recommend

Repair Quality

Customer Service

Thomas was very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Thank you Thomas and the nice young lady who waited for me didn’t catch her name it was right before closing I really appreciate it

Customer Service

Great service thanks

Likely to Recommend

Will tell everyone to stay away with my experience I will never take my car there again but I will have to so they can fix my air bag light

Repair Quality

Wasn’t happy with anything paint isn’t good at all. Car alignment is bad, my airbag light keeps coming on because they didn’t do it right and gave it back to me like that. Car drives to the left . Took 2 months roughly to get back to me kept telling it’ll be this day this day this day had to keep calling to get the progress going. When I picked it up the A/C didn’t work they had to fix it there for me

Customer Service

Not good

Returned Clean

Likely to Recommend

Customer Service

Yea they were cool not a problem at all here

Returned Clean

My Experience

My Experience

Tomas was very professional. He answered all our questions to our complete satisfaction. They did an excellent job with the repairs in a timely manner. We hope we don't need this type of repair again, but if we do, we'll definitely use their service.

Likely to Recommend

Yes! Loved to coordination with State Farm

Repair Quality

Professional, accurate representation of what to expect, excellent work

Customer Service

Tomas Rodriguez was very helpful. Answered all our questions and followed through as discussed.

Returned Clean