CARSTAR Ambassador Collision Griggs

4.8 (437reviews)
95%
4720 Griggs Rd,  Houston,  TX  77021
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Shop AssistantSparkles

In operation 5 years, 3 years at this location.

CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (437)

My Experience

Bad job,they no connected the bumper lights and it’s loose

My Experience

Likely to Recommend

Repair Quality

Great work and fast turnaround. Many thanks.

Customer Service

Likely to Recommend

I highly recommend them

Repair Quality

They repaired my vehicle, and they did an excellent job. We did experience one slight issue and they resolved it quickly with no cost to me. I highly recommend that everyone have your auto body work performed by car wise

Customer Service

Returned Clean

My Experience

No one reviewed the repairs or estimate with me prior to doing the work. No one showed me what was done. Took a full seven days for something simple. I had to call you for updates. I got my car back with dirty einfows and floors as well as popcorn in my center console. I don’t eat popcorn - but I don’t eat in my car either. So someone there left that in my car.

Likely to Recommend

Repair Quality

Repair went well. Everything was fixed like new

Customer Service

Returned Clean

My Experience

Thomas was super nice and helpful. He explained everything in detail and kept me updated with the entire process. My car is looking great again!

Likely to Recommend

Repair Quality

Thomas was very nice and informed me of every step through this process.

Customer Service

Returned Clean

My Experience

Incredible service that was very timely and responsive. Very communicative via text. And the work was PHENOMENAL. On top of the flawless work, they basically detailed my disgusting car for me which my children greatly appreciate and will quickly undo. Nonetheless the most satisfying experiences with car repair I’ve ever had. Thank you. It is obvious they value their clients.

My Experience

Great communication. Great work.

My Experience

Thank you for making the process fast and easy . I appreciate the attention to detail and keeping me up to date on the status of the vehicle with repairs / parts . Emyly was amazing at helping me understand the process of the repairs . Noah was amazing in keeping me up to date on the status of the vehicle and getting Parts / repairs done in a timely matter . THANK YOU !

Likely to Recommend

Will definitely recommend !

Repair Quality

Thank you for making it a smooth experience! Emyly and Noah were informative and knowledgeable with the process of it all . I appreciate the attentiveness and commitment to getting the job done correctly . Loved how my car turned out :)

Customer Service

Noah and Emyly were amazing to the attention to details and following up for ordering parts / letting me know of the status of the vehicle . Glad to know I was in good hands .

Returned Clean

My Experience

Front desk clerk and Noah are amazing 😍😍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Completely satisfied with the service. They were fast at repairing my car, and they treated with respect and everyone was friendly and attentive.

Likely to Recommend

I’m very pleased with the results that I would totally recommend this shop to friends and family.

Repair Quality

Extremely satisfied with the service, from the front office to the techs & mechanics. My car looks new, and no trace it was hit. They even washed it and detailed the inside which was a pleasant surprise! Totally recommend this place since they keep in touch with the process of the vehicle and there’s open communication.

Customer Service

Emily was great at getting me situated and getting the ball going. Once Caesar took over my case he would send me updates of my car status and would answer any questions I had.

Returned Clean

My Experience

Awesome customer serbice

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very nice a they really take good care of customs , very good explaining information to you about your car . The front office was very in greeting their customs when they came in ,,!!

Likely to Recommend

Repair Quality

They were very good all the front office were great .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks very good

Customer Service

Good customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Personnel was quick, kind and professional.

My Experience

Thank you!

Likely to Recommend

Repair Quality

Although satisfied with the work, My passenger side floor mat is missing. I called and left a message. I have not gotten a response.

Customer Service

She previous comment.

Returned Clean

My Experience

Job well done. Thanks

Likely to Recommend

Repair Quality

Great service and quality job.

Customer Service

Returned Clean