CARSTAR Ambassador Collision Griggs

4.8 (436reviews)
95%
4720 Griggs Rd,  Houston,  TX  77021
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Shop AssistantSparkles

In operation 5 years, 3 years at this location.

CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (436)

Likely to Recommend

Repair Quality

Customer Service

U all did and excellent job on my car ๐Ÿš— I am very satisfied with the job u all did.i will remain any one who need body work on there ๐Ÿš— thank u all ๐Ÿ’•

My Experience

Likely to Recommend

Repair Quality

I'm satisfied it was good

Customer Service

Returned Clean

My Experience

The customer service was very great I appreciate that they communicated with me through the entire process. My car is looking brand new Iโ€™m so glad to have it back.

Likely to Recommend

Repair Quality

Very satisfied with the work done on my car looks brand new and drives really good now.

Customer Service

Amazing customer service from the time I dropped my car off to the time I picked it up. Very polite workers

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Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely stellar service! I can't recommend the staff enough they deserve 10 stars! From their warm and welcoming demeanor to their utmost professionalism, every interaction was top-notch. They went above and beyond in repairing my car, delivering exceptional results. My experience couldn't have been better!

My Experience

Staff members were professional and courteous. Service was excellent.

Likely to Recommend

Repair Quality

Vehicle was returned driving better than before the accident. Excellent job.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I would definitely consider them for service again in the near future!

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Repair Quality

Customer Service

Returned Clean

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I would not recommend

Repair Quality

There's a bullseye in the paint, one side is slightly larger, one side is not flushed, the paint color is not the same, and you went over your estimate by $1,000 without letting me know until I picked up the car. I do have one good thing to say about this experience. I asked you to check the suspension. You said you would, but I didn't see anything about it in the paper work, nor was it mentioned. I do have one good thing to say about this experience. You finished the job ahead of schedule, which was the 24th. I rate that a 10. You were kind enough to wait for me twice, when I brought my car in and when I picked it up. That was priceless. I rate you a 100 for that. Thanks again

Customer Service

Very caring and very knowledgeable

Returned Clean

Likely to Recommend

Most definitely would recommend them.

Repair Quality

Very professional and efficient in doing their job. Car looks great!

Customer Service

Great customer service. Did what they said they were going to do.

Returned Clean

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Repair Quality

They were very professional and keeping me informed of the progress about the repairs Thank you for your service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Joel and the team were great. Very friendly, but professional. Good communication, efficient work. My only issue was that when I got my car back it appeared that my trunk had been left open to the elements during the repair. The emergency kits and liner were covered in dust and I had to do a thorough cleaning when I got home.

Returned Clean

Likely to Recommend

Again, the scheduling staff and admin were prompt, supportive, respectful and kind. 5out of 5 STARS = !!!!10!!!!

Repair Quality

The staff and mechanics went above and beyond to schedule, support and make repairs. Five stars !!!! Huge โ€œ10โ€

Customer Service

Above and beyond.10 = 5 stars

Returned Clean