CARSTAR Ambassador Collision Griggs

4.8 (436reviews)
95%
4720 Griggs Rd,  Houston,  TX  77021
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Shop AssistantSparkles

In operation 5 years, 3 years at this location.

CARSTAR Ambassador Collision is a locally owned and operated I-CAR Gold-rated facility, proudly part of the CARSTAR network. We provide personalized service from our state-of-the-art facility, ensuring top-quality results. Our work is backed by a lifetime nationwide warranty, giving you peace of mind and satisfaction no matter where you are in the country. Additionally, our extensive insurance network offers convenience for all your auto body and mechanical repair needs. Contact us to see if you are eligible for complimentary towing and take advantage of our on-site rental services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 3:00 pm
* Holiday hours may differ.
I-Car

Reviews (436)

Likely to Recommend

I was very pleased with the work that was done on my car

Repair Quality

I was more than happy with the work that was done on my car.

Customer Service

I was more than happy with the work that was done on my car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Dylan was fantastic to work with. He went above and beyond by assisting when I was having difficulty securing a rental car

Returned Clean

My Experience

Entire process was smooth and was well done. George made sure everything went smoothly!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very satisfied and impressed with not only the repair work, but the overall shortness in timeline that it took for them to complete the job. I was only without my vehicle for a less than 2 weeks during the holiday break, back in my own vehicle 5 days before Christmas. They even gave me a touch up paint job, making my truck looking brand new again.

Likely to Recommend

Repair Quality

Customer Service

George was very helpful during the entire length of repairs

Returned Clean

My Experience

The staff was very attentive. I asked George for regular updates and with no problem I was updated with the process of my vehicle repair. The service overall was great, job was done quite quickly and no mess left behind. Definitely going back for future services.

My Experience

The car wasn’t completely finished when I arrived. I had to send it back twice just to get the caked up wax removed from the grooves of the bumper and hood. And, there was a ripple in the bumper paint. It was clear to me that it was rushed to get finished and the proper attention to detail wasn’t given to the “finished” product. I was extremely disappointed in the lack of quality control.

Likely to Recommend

Definitely I will recommend it.

Repair Quality

Very good job , and get done before the aproxímate date

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Someone Let a huge part in the back of the truck. I also asked when you pair to also paint the scratches on the side. Not done

Customer Service

Someone Let a huge part in the back of the truck. I also asked when you pair to also paint the scratches on the side. Not done

Returned Clean

My Experience

They have great service. I brought my car here for repairs and they wasted no time to get my car fixed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish the communication was awesome. The staff is very friendly.

My Experience

Very helpful, professional and easy! No problems at all

Likely to Recommend

Repair Quality

They made a good job

Customer Service

We are satisface

Returned Clean

My Experience

Very professional, knowledgeable and service oriented.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excelente servicio y atención por parte del personal, tanto del Sr. Angel como el de Jorge, muy satisfecha

Likely to Recommend

En todo momento los recomendaría por su seriedad y transparencia

Repair Quality

Muy satisfecha con la atención de Jorge y Angel, en todo momento resolvieron mis dudas

Customer Service

Muy satisfecha, gracias a Sr. Jorge y al Sr Angel fue un proceso por demás sencillo

Returned Clean

Likely to Recommend

Repair Quality

There’s some spots under the clear with debri , car full of compound in my trunk and the inside and 2 of my pillars were hanging off in my interior

Customer Service

Returned Clean

My Experience

Friendly, fast service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean