CARSTAR Auto Body of Wilson

4.8 (2,702reviews)
96%
4012 Ashpark Court NW,  Wilson,  NC  27896
Bot
Shop AssistantSparkles

In operation 15 years.

Carstar Auto Body of Wilson is a family owned collision repair business. Our goal is to provide the highest quality repairs and customer service to everyone. We provide a high level of communication throughout the repair process including text and email messaging with our customers. WE also offer the convenience of online photo estimating.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (2,702)

My Experience

Repairs and customer service is excellent!!

Likely to Recommend

Repair Quality

Great work and customer service!

Customer Service

Great customer service!

Returned Clean

Likely to Recommend

Repair Quality

My battery was completely dead at pickup, TPM sensor is still not working, and the alignment is still off…. Carstar could have told me they were having battery issues but were going to leave that for me to figure out on my own. It was only after the car didn’t start and I already paid my deductible and getting ready to leave that they said “yeah we have been having trouble with it dying on us the entire time” if it needs to be fixed why not just say something!! Other than that everything was great I go back Thursday for a alignment 2nd opinion.

Customer Service

My Experience

Excellent job done. I am very pleased and very happy. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very happy on the results

Customer Service

They answered all of my questions

Returned Clean

My Experience

I like how the front bumper came alone. And how y'all kept in touch during the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I picked the car up on the 12th and no question about it. I was completely satisfied at that point day two I drive it out to the park and come back home and it seems to be leaking some fluids from the bottom of the car front of the car there near the radiator. I don’t know what is going on, but I appeared to be leaking some fluid from the coolant tank there needs to be looked at and fix as well. I will continue to take a look at it there, there is some moisture spots and leakage of fluid under the bottom front of the car. I need it checked out and fixed. Everything else seems to be fine.

My Experience

Easy to deal with, professional, easy to get to on the phone, and responsive.

Likely to Recommend

Hands down, they will get any future business!

Repair Quality

So far all is well! No indications of the previous issues.

Customer Service

It was explained to me in detail what was done, not rushed during the conversation.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend this service.

Repair Quality

Great service! I highly recommend this auto repair service!

Customer Service

Great service! I highly recommend this car repair service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They had done good work for me before and they were very helpful

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My repairs were done timely and I am completely satisfied with the work. The staff was courteous and very personable. I really appreciate the timely updates as my vehicle was being repaired.

Likely to Recommend

I would recommend to anyone. They have repaired two other vehicles for me and I as lways totally satisfied

Repair Quality

The body work was great and so was the paint job.

Customer Service

Returned Clean

My Experience

Thrilled our car was finished early.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We always come back to Carstar for all our body issues. We are always satisfied. And it done in a timely manner. Thanks again!

Likely to Recommend

Yes we will

Repair Quality

We were very satisfied and always has been. Thank you 😊

Customer Service

Hailey is very good giving updates. We really enjoyed working with her.

Returned Clean