CARSTAR Auto Care Experts
In operation 51 years.
Auto Care Experts is a full service Collision repair facility, servicing all makes and models. We have been providing EXPERT auto body repair and customer service in the Grand Rapids, Mi area since 1975. Experience the difference in customer CARE, by speaking with one of our staff about your vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service is fantastic here! Car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks great.It runs well, and I am satisfied with how my car looks.It was well worth the wait.
Customer Service - 5.0/5.0 -
Customer service was great.My questions were answered and they called back when they said they would.
Returned Clean
My Experience - 0.0/5.0 -
There is an issue with my vehicle.
My Experience - 5.0/5.0 -
Awesome job. Car is like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service. Car was nice and clean
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing company & great people
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am a happy customer they did very good job on my car.
Customer Service - 5.0/5.0 -
I am a happy customer they did a very good job on my car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and friendly
Customer Service - 5.0/5.0 -
Everything was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would if it was closer
Repair Quality - 5.0/5.0 -
Everything went fine. I was happy that they did the windshield while it was there.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely professional. Great communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I'm very happy with my experience and how they kept me up-to-date. I highly recommend you guys.
Likely to Recommend - 5.0/5.0 -
I highly recommend you guys to anybody and everybody i'm hoping I don't ever get into another Fender Bender, but if I do, you guys are my first choice?
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work, great communication.
Repair Quality - 5.0/5.0 -
Excellent communication, and really top notch work. It looks like nothing ever happened to my vehicle. They were thorough, called me at least once a week to update me of the status of my repair, and made everything smooth from the insurance company to the rental vehicle. All around very happy with how everything went. The only thing I could think of to make me happier would have been not having an accident in the first place.
Customer Service - 5.0/5.0 -
Excellent. Regular communication with clear setting of expectations. Usually spoke to the same person whenever I went in which is always helpful to be able to do, but everyone was great.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
they did the job great however I did have a little tiny crack in my windshield but prior to me bringing my vehicle there I did have also a big crack not that that makes it right that they cracked it even more but I’m just saying.