CARSTAR Auto Care Experts
In operation 51 years.
Auto Care Experts is a full service Collision repair facility, servicing all makes and models. We have been providing EXPERT auto body repair and customer service in the Grand Rapids, Mi area since 1975. Experience the difference in customer CARE, by speaking with one of our staff about your vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The gap on the side of the trunk is too tight and it takes too much force to close it
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a minor issue after the repair and they worked me in that day to address it fixed it. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a very nice job and completely cleaned the interior and washed it, looked like new when it was done in a reasonable time thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new again
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar is the best most professional shop my car always comes back better than when dropped off.i have gone to other shop and i would never go anywhere else..i also like to shout out Brandon is really nice easy to tslk with calls before they do anything great job guys
Customer Service - 5.0/5.0 -
Again Brandon and joel are great know what there doing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really satisfied with my body work repair.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already been sharing how great your shop is and will continue to recommend your business!!
Repair Quality - 5.0/5.0 -
I am totally satisfied and so impressed with your shop and the quality of the repair on my Subaru!
Customer Service - 5.0/5.0 -
Customer service was exceptional at all levels, starting with Joel the owner and everyone on staff I interacted with. Professional, friendly, timely, clear and consistent communication to keep me informed of progress and projected finish date.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone did a great job. The truck looks great and they even cleaned it which was completely unexpected. Joel did a great job communicating with me along with the app and so I always knew when I would get my truck back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Joel did a great job with communicating to us with any changes
My Experience - 5.0/5.0 -
I'm very happy with the service they provided
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greatest customer service ever
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Best
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
After a very stressful collision you took care of us and made it so easy! You even washed our car! It’s beautiful! Thank you so much. ❤️