CARSTAR Auto Care Experts
In operation 51 years.
Auto Care Experts is a full service Collision repair facility, servicing all makes and models. We have been providing EXPERT auto body repair and customer service in the Grand Rapids, Mi area since 1975. Experience the difference in customer CARE, by speaking with one of our staff about your vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated that carstar reached out to me about opportunistically fixing my driver side window which was not part of the insurance claim but was cheaper to fix while the door was disassembled anyway.
Returned Clean
My Experience - 5.0/5.0 -
Everything was like clockwork, precise, accurate, professional, and friendly...Will return if ever needed again in the future...
My Experience - 5.0/5.0 -
The minute I walked through the door I felt I was priority, every step taken was explained clearly. Kept me updated. My car looked new. Everyone did a great job. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We have had some "bottoming out" of the front end in some driveways, etc. Is there a particular way to check this?
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did good job, thank so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looked amazing when I picked it up the work was great. They even cleaned the inside 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I'm very happy because that car was new as new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Buenas tardes hicieron un trabajo excelente gracias por todo bendiciones
Likely to Recommend - 5.0/5.0 -
Muy preocupados y responsables
Repair Quality - 5.0/5.0 -
Un excelente trabajo gracias y muchas bendiciones para ese equipo saludos
Customer Service - 5.0/5.0 -
Excelente
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carstar did a fabulous job fixing our F150’s mirror. Polite, courteous & very informative with updates & concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept well informed by receptionist and technician. They completed the work in a timely manner and did a great job.
Customer Service - 5.0/5.0 -
Very competent and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied on a rated 10. The whole process was super well done. I will see you guys soon.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for fixing my car and cleaning it also.
Customer Service - 5.0/5.0 -
Thank you so much for working on my car and cleaning it up too.
My Experience - 5.0/5.0 -
Right on time and looks great . Appreciate the interior cleaning as well
Likely to Recommend - 5.0/5.0 -
Unfortunately this was my 2nd visit in a year . This will be the only place that does body work for us .
Repair Quality - 5.0/5.0 -
On time , great work - I like how they keep you updated throughout the process .
Customer Service - 5.0/5.0 -
Excellent communication