CARSTAR Auto Care Experts
In operation 51 years.
Auto Care Experts is a full service Collision repair facility, servicing all makes and models. We have been providing EXPERT auto body repair and customer service in the Grand Rapids, Mi area since 1975. Experience the difference in customer CARE, by speaking with one of our staff about your vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
Right on time and looks great . Appreciate the interior cleaning as well
Likely to Recommend - 5.0/5.0 -
Unfortunately this was my 2nd visit in a year . This will be the only place that does body work for us .
Repair Quality - 5.0/5.0 -
On time , great work - I like how they keep you updated throughout the process .
Customer Service - 5.0/5.0 -
Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys went above and beyond with delivering the car to my daughter. It was greatly appreciated. You were also great with keeping me up to date on the progress. You are a five star shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team in Wyoming was amazing. They were incredibly flexible with scheduling A timely appointment to get my vehicle in to start the repairs. The system generated text messages were precise and kept me up to date on every little stage from parts being ordered, as well as each stage of the repair process. received and repairs edit completion stage. The local staff were incredibly professional and courteous. They even helped coordinate the rental car process for me. The entire experience was smooth with top notch service. My vehicle repairs were impeccable. I had exterior damage to the front bumper, but they went as far as to clean the interior of the vehicle. It came back WAY cleaner than when I dropped if off. That’s going above and beyond!I highly recommend this location.
Customer Service - 5.0/5.0 -
Amazing service
My Experience - 5.0/5.0 -
Service was excellent!! Very nice staff!! My car was spotless when I got it back, didn't expect them to clean out my car!! Overall I give them a 10 out of 10!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication. Friendly employees. Quality work.
My Experience - 5.0/5.0 -
Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You have fixed one of my cars before and I loved the quality, communication, friendliness and care that I received.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Knowledgeable, responsive and friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dulcie was very kind and thorough.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have taken many vehicles to ACE. They have always done an excellent job to my satisfaction.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excelente, profesional job
Likely to Recommend - 5.0/5.0 -
Of course
Repair Quality - 5.0/5.0 -
Professional job
Customer Service - 5.0/5.0 -
Professional job
Returned Clean
My Experience - 5.0/5.0 -
Kind, professional and reassuring at this stressful time. Staff Was always available to answer questions and guide me through the process. Work was excellent and done on time.