CARSTAR Auto Care Experts
In operation 51 years.
Auto Care Experts is a full service Collision repair facility, servicing all makes and models. We have been providing EXPERT auto body repair and customer service in the Grand Rapids, Mi area since 1975. Experience the difference in customer CARE, by speaking with one of our staff about your vehicle needs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
Outstanding workmanship and quality. Highly recommend to everyone I know.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was friendly and knowledgeable, and the process went very smooth
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Company directly spoke with my insurance to approve additional cost. I do wish that I had received a call as well to get a good explanation. I like the automated system to let me know that to my car was on track and that I actually got to pick it up earlier.
Likely to Recommend - 5.0/5.0 -
Overall, they did a good job
Repair Quality - 5.0/5.0 -
In the process was easy and I was tapped up by a phone. I would’ve lied more of an explanation of why they had to contact my insurance and increase the cost of repair. It was approved however I did not get a call telling me what additional was going to be taken care of.
Customer Service - 4.5/5.0 -
Just wanted to call from the office to let me know that the additional cost and damage found after they took my car apart.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have already
Repair Quality - 5.0/5.0 -
Excellent and timely service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend!
Repair Quality - 5.0/5.0 -
Always top notch work-so friendly, too!
Customer Service - 5.0/5.0 -
The best around!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, organized, thorough!