CARSTAR Automotive Collision Services-Pcg

4.8 (132reviews)
94%
1700 E Robin Ln,  Phoenix,  AZ  85024
Bot
Shop AssistantSparkles

In operation 11 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Automotive Collision Services can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Automotive Collision Services claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car

Reviews (132)

My Experience

Brett was great to work with. Finished job looked great.

Likely to Recommend

Repair Quality

Good service, quality work, finished on schedule.

Customer Service

Brett was great to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brett and his team went above & beyond, providing excellent service! I am very impressed with the communication, and working with the insurance adjuster. I sincerely appreciate the service everyone provided. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Again, That work was not complete when I picked it up. For such a simple small job there were issue.

Repair Quality

Customer service was good. The mechanics repair guys were not.

Customer Service

Good communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you to Brett for being awesome and helping me through all the steps of this repair!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I loved working with Carstar! Every single team member was so kind and amazing to work with from start to finish. Everyone was super communicative and explained every detail in a way that made sense to me. I was comfortable and felt confident trusting them to complete the work on my car. The work done looks beautiful and I am completely satisfied with how they made my rear bumper look brand new! Shoutout to everyone on the team who helped make this process so seamless.

My Experience

I’m impressed by the quality of the work, my vehicle looks brand new. You’re greeted warmly, and the process is explained with a friendly follow up to ensure you’re completely satisfied.

Likely to Recommend

Great work I would let everyone know that.

Repair Quality

Great job

Customer Service

The staff was very helpful explaining everything.

Returned Clean

Likely to Recommend

Repair Quality

We had a great experience from beginning to end. Everyone here was super communicative throughout the process. Car looked and drove great after getting it back. Would highly recommend to others.

Customer Service

Returned Clean

My Experience

Excellent service and communication

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I was treated like royalty.

Repair Quality

I am extremely satisfied with the quality.

Customer Service

Likely to Recommend

Repair Quality

They did a beautiful job. The only thing I recommend is when they are installing a new tail light. Please check the bulbs before driving off. I had a faulty brake light and had to return.

Customer Service

My Experience

Everyone was great from start to finish. My car looks great!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire experience was first class. Great communication. Friendly, knowledgeable. The repair itself looks great.10/10.

My Experience

From start to finish, my experience was superb. Brad was exceptional and kept me informed the entire time.

My Experience

Thank you

Likely to Recommend

Repair Quality

Carstar went above and beyond to ensure my repair was perfect. During the time at the garage my BMW needed a program update which could not be completed at CarStar. CarStar took the initiative to take it to the local BMW Dealer to get the update done and have the car back to CarStar for my pick up! They went above and beyond to make sure everything was perfect! Great service plus the car looks like new!

Customer Service

Returned Clean