CARSTAR Automotive Collision Services-Pcg

4.8 (132reviews)
94%
1700 E Robin Ln,  Phoenix,  AZ  85024
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Shop AssistantSparkles

In operation 11 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Automotive Collision Services can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Automotive Collision Services claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
BMW
I-Car

Reviews (132)

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job. Nice people. Done on time.

Customer Service

Returned Clean

My Experience

Great team, with check in, communication and service.

My Experience

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Repair Quality

Customer Service

Likely to Recommend

Absolutely recommend!

Repair Quality

Great communication and service. Very professional and attentive to my needs

Customer Service

Great communication and service. Very professional and attentive to my needs

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Very Happy

Customer Service

Very Helpful

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Fantastic experience. Would not hesitate to use them again (hopefully will never have to though)!

My Experience

Very professional and quick!

Likely to Recommend

Repair Quality

Very professional and fast!

Customer Service

My Experience

We are totally pleased! The repairs were done well and in a timely fashion. I drove off the lot feeling like a had a brand new car. Thank you all!

Likely to Recommend

I would definitely recommend CarStar. They did a great job.

Repair Quality

everything was done to perfection. We are very happy.

Customer Service

Everyone is friendly and helpful

Returned Clean

My Experience

Excellent job and done in timely manner. Employees were friendly and explained everything to me. I felt very welcome.

Likely to Recommend

Repair Quality

Customer Service

Fixed in less than a week. Cleaned inside and out of vehicle. Even vacuum out dog hair in back seat. Employees were friendly and accomodating and explained procedure and what was done.

My Experience

Very professional organization. Vehicle looks great!

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Repair Quality

Customer Service

My Experience

Car looks just like new and the service was A++. 🙂

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Outstanding! From start to finish the customer service was superb.

My Experience

Hi! Both Patty and Brad were not only friendly, and helpful, but also completely professional. I had a very poor experience at a competitor called Crash Champions prior to coming to Car Stars. Between Patty and Brad, and the excellent repair crew there, I had a first class experience from start to finish. I'm very grateful for all of their efforts. Thanks Car Stars!!

My Experience

Brad was very helpful and professional.

Likely to Recommend

Repair Quality

Body putty and trash left in the bed of the truck. Otherwise, okay.

Customer Service

Returned Clean

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Repair Quality

Customer Service

I had a great experience with this collision center. From the moment I arrived, they were professional, helpful, and patient during a stressful situation. They took the time to explain things clearly, answered my questions, and made sure I understood the process instead of rushing me through it. The staff was kind, knowledgeable, and genuinely supportive. I really appreciated how they handled everything and would definitely recommend them to anyone dealing with an accident or repairs.

Likely to Recommend

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Customer Service