CARSTAR Autospace Collision

4.8 (379reviews)
97%
598 Oak St,  Copiague,  NY  11726
Bot
Shop AssistantSparkles

In operation 27 years, 23 years at this location.

CARSTAR Autospace Collision is a family owned and operated business that has been serving long island since 1999. Our kind and very knowledgeable staff is happy to help you with all your needs and questions from towing your car to understanding our very thorough estimates. We know an accident can be very stressful and cause many problems; however we strive to take off the pressure of your repair away from you. We will gladly work with your insurance company through the entire process for you and even take care of your rental. Our expert technicians will work tirelessly on your car to make sure it comes out as perfectly as possible. We aim to repair your car so well that you will never be able to even tell you were in an accident in the first place. Call Ahead to set up an appointment for our free estimate or stop by to talk with our amazing staff to clear up any questions you have. And remember to relax, we’ll take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • German
  • Russian
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (379)

Likely to Recommend

Repair Quality

great job was done on my car

Customer Service

great place ,good job on my car

Returned Clean

My Experience

Beautiful job. And I got the car back on the day promised

Likely to Recommend

Repair Quality

Customer Service

My Experience

My was received on 6/25. On 7/11 I was updated on App that the estimated date was 7/18. On 7/15 the App update that my car was near completion. Since the 15th there was no App updates or communication from anyone. I reached went out to CarStar directly and on the phone a couple of times with no definitive answer for completion date. Even after knowing my situation of rental car which had already exceeded coverage days, they were unable to give me an answer. I received an App update on Friday 7/26 10:55 pm that my vehicle was ready only to find out the next Saturday morning from the GM Tom that my car was still not complete. I explained I needed my vehicle as I had to be in the city that day and he said to call back in 1-1/2 hours. I called back 3 times no status. Finally I received a call exactly at 3:01pm that my car was finally ready for pickup (1 month at CarStar). My appointment and Saturday was shot. Terrible customer service with no help or assistance to my personal needs and causing me to pay out of my pocket for a car rental that was not needed if repairs were completed as scheduled. I would not recommend or use CarStar based on my experience.

My Experience

All staff were always polite and continuously updated me on the staus of my repair.

Likely to Recommend

Repair Quality

Repair shop associates were pleasant and continuously updated me on the cirrebt status of the repairs. All work was completed timely and left my vehicle clean.

Customer Service

All communication from the associates was clear and understandable

Likely to Recommend

Repair Quality

Very good service ,easy to talk to them anytime would you need to ask something?

Customer Service

My Experience

Thank you so much You guys did a great job 👍🏻

Likely to Recommend

Repair Quality

Customer Service

My Experience

Highly professional and committed to details. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The car looks brand new thank you for everything

Customer Service

Returned Clean

My Experience

Hassel free event

Likely to Recommend

Repair Quality

No Hassel great work

Customer Service

Returned Clean

My Experience

From start to finish the experience was at 10. Thank you so much very satisfied with the job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you. Color is perfect which is not an easy feit.

Likely to Recommend

Anyone I know who's needs repairs I'll be recommending them here

Repair Quality

Thanks you so much I'm more then satisfied with the work done on my all my paint corrections done from small scratches and detailed the inside of my car really well, can think of a better place to take my car and recommend anyone to take their car.thanks once again CarStar for your great service.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Job well done 👏. I'd recommend you to anyone. Thanks

Likely to Recommend

I would to who ever needed a reference for work to be done

Repair Quality

Great professional job. Well done

Customer Service

Professional, well knowledgeable

Returned Clean

My Experience

Great job, staff very helpful and friendly

Likely to Recommend

Repair Quality

beautiful work!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repair shop was amazing. They did a great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service