CARSTAR Bass Collision
In operation 26 years, 16 years at this location.
CARSTAR Bass Collision has over 30 years of experience providing OEM-certified collision repair with a commitment to safety, quality, and customer satisfaction. Our highly trained technicians perform structural repairs, refinishing, advanced diagnostics, ADAS calibrations, wheel alignments, and mechanical repairs using factory repair procedures and state-of-the-art equipment. By offering both collision and mechanical services under one roof, we reduce repair delays while ensuring every vehicle is restored to manufacturer standards. Whether working with insurance companies or customer-pay repairs, we are committed to clear communication, quality workmanship, and returning every vehicle safely to the road.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
John and his team were knowledgeable, professional, and communicated the status of our vehicle throughout the entire process of getting it fixed, and it was fixed quickly!
Likely to Recommend - 5.0/5.0 -
Will definitely refer all our repair needs to Carstar Bass
Repair Quality - 5.0/5.0 -
Carstar Bass Collision is an amazing body shop ! John and his team took the claims process in their own hands and handled everything professionally and efficiently! We had our Tundra back within a week’s time! Great experience!
Customer Service - 5.0/5.0 -
I was updated via text messages and personal phone calls with updates!
Returned Clean
My Experience - 5.0/5.0 -
The entire staff @ Carstar Bass Collision, from John , Ana & Jason were all so informative and professional. They kept me informed and completed the job in 2 days! Will definitely refer all that need Collision work their way!
Likely to Recommend - 5.0/5.0 -
I will refer anyone I know that needs Collision work to Carstar Bass !
Repair Quality - 5.0/5.0 -
The Experience from my first phone call to the time I picked up my vehicle was extraordinary pleasant and satisfying.
Customer Service - 5.0/5.0 -
John , Ana and the entire team at Carstar Bass collision were informative and kind !
Returned Clean
Likely to Recommend - 2.5/5.0 -
I'm not sure because they didn't fix my car correctly this time
Repair Quality - 3.0/5.0 -
Adjustments were off and the lights didn't work and the sensors are not working I thought the first time I went I got quality service but not I'm second guessing
Customer Service - 2.5/5.0 -
Told me it would be ready but wasn't ready and they sent me home with repairs not finished with the car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service from Ana , Jason and the entre staff at CARSTAR Bass COLLISION!
Customer Service - 5.0/5.0 -
Wonderful service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have a good experience with bass collision They fixed the truck very quickly I’m happy with job quality
Customer Service - 5.0/5.0 -
Very good costumer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My car looks great and I’m happy to have my car back . Probably would come back just because of Mr John and his crew that worked on my car . Not that good of an experience with the receptionist .
Customer Service - 4.0/5.0 -
My Previous comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went smoothly. Thanks for having a loaner car.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ana is so caring and helpful!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0 -
Everytime I need the staff at BASS COLLISION they never fail at presenting Quality results. Thank you
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
This place deserves 100 stars!! John and his team are simply unmatched. If you’re in the Houston area, I highly recommend for you to come and get your car repairs done here. The process was seamless, and John kept me up to date on everything. I mean, after an unfortunate hit-and-run scenario my Mazda was in-and-out of the shop in LESS THAN A WEEK! Not only did they do an incredible job at fixing my front bumper and fender, they too fixed all the miscellaneous dents all under the same quote. Did I mention their paint job comes with a life-time warranty? Come to Bass Collision Center, you won’t regret it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very good service, good communication and excellent work done, 100% recommended
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Service was impeccable
Repair Quality - 5.0/5.0 -
Staff was very accommodating and helpful. They communicated in a timely fashion. When unexpected delays occurred, they gave us a shop loaner which saved us from incurring the addional expense of a rental car.
Customer Service - 5.0/5.0 -
See previous comments
Returned Clean
My Experience - 5.0/5.0 -
Amazing service, friendly staff, and we were updated on the vehicle status the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service!! Friendly and professional staff!!
Customer Service - 5.0/5.0 -
Amazing service!!
Returned Clean
My Experience - 5.0/5.0 -
The team was very quick to respond to my questions and needs even before I dropped off the car for repairs. They kept me informed along the way and just made an overall stressful situation very stress free and easy to navigate. Great service with a great team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very accommodating personnel that made the whole process smooth and painless. It was great working with this team when having an impact such as a hit and run.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar Bass collision done an excellent job on my Kia Rio !! They all the car Transformers. 5 out of 5 stars!!!!!!!!!!!!! Thanks Pastor Felix
Customer Service - 5.0/5.0 -
Carstar Bass collision done an excellent job on my Kia Rio!! They are the car Transformers. 5 out of 5 stars 🌟 Thanks pastor Felix 🙌🏼 🙏
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job done quick & more then perfect I will be going back whenever I need more work done thank you too every body that was working that day helped me in every way they could & did !!!