CARSTAR Bass Collision

4.9 (420reviews)
100%
417 Northville Street,  Houston,  TX  77037
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Shop AssistantSparkles

In operation 26 years, 16 years at this location.

CARSTAR Bass Collision has over 30 years of experience providing OEM-certified collision repair with a commitment to safety, quality, and customer satisfaction. Our highly trained technicians perform structural repairs, refinishing, advanced diagnostics, ADAS calibrations, wheel alignments, and mechanical repairs using factory repair procedures and state-of-the-art equipment. By offering both collision and mechanical services under one roof, we reduce repair delays while ensuring every vehicle is restored to manufacturer standards. Whether working with insurance companies or customer-pay repairs, we are committed to clear communication, quality workmanship, and returning every vehicle safely to the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (420)

My Experience

After having a rough morning, I was greeted warmly by Nelson as soon as I pulled into the lot and exited the tow truck. He was friendly and comforting as he gave me a ride to the front office in the golf cart, and the office staff continued with the same courtesy. I received excellent customer service and felt peace of mind about my car repairs. Upon pickup, my car was back to it’s original self, but cleaner and with shiny tires. I hope to never need collision repair again, but if I did, this would be the place.

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This is my second time here and no regrets I will recommend to all my friends who's in need of a great work and very satisfied

Repair Quality

Appreciate the work was very quick and a great job on my daughter car she was so happy to see this car like new again thank you bass collision

Customer Service

Very nice people everyone there very friendly

Returned Clean

My Experience

Very satisfied did a wonderful job and a wonderful time frame thank you for your service it was very appreciative

My Experience

Excellent service and a quick turnaround. I was so glad to have my vehicle back. And thank you for keeping it clean!

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Repair Quality

Excellent work and fast turnaround.

Customer Service

The daily notifications were great.

Returned Clean

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Returned Clean

My Experience

Great job and communication!

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Repair Quality

Amazing job on my Kia Telluride and a great customer service!!!

Customer Service

Returned Clean

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Repair Quality

Car turned out beautiful as promised. Perfect match . And they cleaned it all up too. And able to have ready when I wanted. They are a first class shop. Been doing business with them for years. Thank you to the Bass Team

Customer Service

Returned Clean

My Experience

Gracias por hacer un trabajo excelete y muy profesionales y honestos. Gracias!

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Returned Clean

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I would because they did a great job.

Repair Quality

They did a great job with my car. I am so thankful 😊

Customer Service

They treated me well and help me.

Returned Clean

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I will tell everyone

Repair Quality

It was the best service I’ve ever had

Customer Service

It was awesome very nice, especially Lance awesome guy

Returned Clean

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Returned Clean

My Experience

Amazing service, super kind and patient. I hate dealing with insurance companies, they took over from the beginning and made everything super easy and painless. And my car looks GREAT! Their in house rentals make it even easier to get your car fixed without any down time!

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Great work overall

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Responsive

Returned Clean

My Experience

Satisfied

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My Experience

My car and I were well taken care of!

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Returned Clean

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Returned Clean