CARSTAR Bass Collision

4.9 (419reviews)
100%
417 Northville Street,  Houston,  TX  77037
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Shop AssistantSparkles

In operation 26 years, 16 years at this location.

CARSTAR Bass Collision has over 30 years of experience providing OEM-certified collision repair with a commitment to safety, quality, and customer satisfaction. Our highly trained technicians perform structural repairs, refinishing, advanced diagnostics, ADAS calibrations, wheel alignments, and mechanical repairs using factory repair procedures and state-of-the-art equipment. By offering both collision and mechanical services under one roof, we reduce repair delays while ensuring every vehicle is restored to manufacturer standards. Whether working with insurance companies or customer-pay repairs, we are committed to clear communication, quality workmanship, and returning every vehicle safely to the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (419)

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Repair Quality

Customer Service

My Experience

I took my car in. I got it back at a reasonable time and I am looking forward for doing business with y’all again this time on my personal use and at my expense.

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Repair Quality

Customer Service

I am very satisfied. I am still waiting on you all to reach back at me for an estimate to paint the whole car over.

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Repair Quality

Did a great job on my car and the customer service was amazing

Customer Service

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My Experience

CarStar, I appreciate your consistent communication, excellent customer service, professionalism, and the quality repair service. Don't change. Monica F.

My Experience

Great customer service, fast repair and thorough updates.

My Experience

Awesome job. Awesome staff

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Customer Service

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Repair Quality

I am pleased with the overall experience. Given my vehicle is not an ordinary vehicle and parts can be a challenge to secure, Jason and John kept me informed throughout the repairs...

Customer Service

John kept me informed via text messages and phone calls up to actually meeting me on Saturday -to deliver my vehicle.

Returned Clean

My Experience

Great service as always

Likely to Recommend

Repair Quality

They did an awesome job repairing my car! It looks like new.

Customer Service

Awesome customer service.

Returned Clean

My Experience

The attention from the staff was great! They helped with my insurance and my car was able to be fixed fast! The service was great!

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Repair Quality

Customer Service

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Repair Quality

My vehicle looked as if nothing ever happened ! thank you Bass collision

Customer Service

everyone was helpful and kept me updated during the repairs ... thank you Elian

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Likely to Recommend

I will recommend all my family and friends to Carstar Bass collision

Repair Quality

The team at Carstar Bass collision led by John did an outstanding job on my repair

Customer Service

Everyone from Noelia at the front office to Jason and John were keeping me updated throughout the repair process!

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My Experience

I called Carstar Bass after being referred by my insurance company and John Reyes answered the phone and answered all my questions and made me feel very comfortable ..and the final results were delivered by his team !

Likely to Recommend

I will refer all my friends and family to Carstar Bass Collision

Repair Quality

Carstar Bass did a wonderful job on my repair to my Dodge Ram !

Customer Service

from the moment I spoke with John on the phone to the day I picked up my Truck from the front office - Everyone was professional and helpful!

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Customer Service

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Most definitely

Repair Quality

Great work!!!

Customer Service

Very professional and courteous. Awesome customer service!!!

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Likely to Recommend

Already recommended to my gf

Repair Quality

Amazing job on the repair. Can’t tell is was smashed in.

Customer Service

Great job with the progress updates.

My Experience

Nice job

Likely to Recommend

Repair Quality

I had an exceptional experience! The level of professionalism displayed was truly remarkable, and the customer service was nothing short of first-class.

Customer Service

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Likely to Recommend

Would recommend this service to everyone in need of good honest friendly work

Repair Quality

Customer Service

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Likely to Recommend

I already have! David Sosa, a coworker, received an estimate last week.

Repair Quality

My whole experience with CarStar Bass Collision was outstanding! From the original estimate, regular communication both via text message and phone, to the completion of my repair. I have already recommended CBC to a coworker! GREAT JOB John and team!

Customer Service

See previous comment

Returned Clean