CARSTAR Bass Collision

4.9 (420reviews)
100%
417 Northville Street,  Houston,  TX  77037
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Shop AssistantSparkles

In operation 26 years, 16 years at this location.

CARSTAR Bass Collision has over 30 years of experience providing OEM-certified collision repair with a commitment to safety, quality, and customer satisfaction. Our highly trained technicians perform structural repairs, refinishing, advanced diagnostics, ADAS calibrations, wheel alignments, and mechanical repairs using factory repair procedures and state-of-the-art equipment. By offering both collision and mechanical services under one roof, we reduce repair delays while ensuring every vehicle is restored to manufacturer standards. Whether working with insurance companies or customer-pay repairs, we are committed to clear communication, quality workmanship, and returning every vehicle safely to the road.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (420)

Likely to Recommend

I already have! David Sosa, a coworker, received an estimate last week.

Repair Quality

My whole experience with CarStar Bass Collision was outstanding! From the original estimate, regular communication both via text message and phone, to the completion of my repair. I have already recommended CBC to a coworker! GREAT JOB John and team!

Customer Service

See previous comment

Returned Clean

My Experience

John was great

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Todo muy bien buen trabajo buena atenciony muy rápido porque me entregaron la troca antes de lo acordado muy bien

Customer Service

Todo muy bien buen trabajo estoy muy satisfecho muchas gracias

Returned Clean

Likely to Recommend

Repair Quality

Top tier customer service. Joh the manger was excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did good on repair work and decent service as well

Customer Service

Did good on repair work and decent service as well

Returned Clean

Likely to Recommend

Repair Quality

John and Noahlia are amazing folks to work with. I am really glad my insurance company sent me to them. 10/10 recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I only give you guys a nine because my car feels different. Hope you guys have a great day and I truly never see y'all again, haha.

Customer Service

Returned Clean

Likely to Recommend

The whole staff are very sweet nice if any body ask me do I know a good body shop I'm going to tell there are bring them in person my self

Repair Quality

Every thing was great the was pretty I love it thank you very much .

Customer Service

I love both times y'all painted my car I'm myself well as my husband very very satisfied thank you .

Returned Clean

My Experience

Excellent work great work shop .Thank you to you all for a job well done .

Likely to Recommend

A job well done.

Repair Quality

excellent job .Well done ,and thank you.

Customer Service

Good customer service relations was received ,all over the repair shop's personnel.

Returned Clean

Likely to Recommend

Repair Quality

They did a great job. Had a few concerns afterwards but Mr. John took care of it. I will recommend this place to anyone looking to get repairs done on their car.

Customer Service

Mr. John was great and very polite.

Returned Clean

My Experience

Fast service and loved that yall always kept me updated with the car updates, and staff was kind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Muy amable todo el personal. Y el trabajo que hicieron excelente.

Customer Service

Very good job.

Returned Clean

Likely to Recommend

Repair Quality

Noelia and Jason were instrumental in my experience at Carstar Bass Collision. Thank you so much for making the process easy and streamlined. I had my vehicle returned before I thought it would and looked as if nothing happened. Thanks again for everything!

Customer Service

Noelia and Jason were instrumental in my experience at Carstar Bass Collision. Thank you so much for making the process easy and streamlined. I had my vehicle returned before I thought it would and looked as if nothing happened. Thanks again for everything!

Returned Clean

Likely to Recommend

Sus atenciones son fantasticas

Repair Quality

La atencion que me dieron fue muy profesional..el sr Reyes siempre estuvo muy atento en el servicio y contesto a todas mis preguntas no tuve ningun problema con ellos y la compostura de mi vehiculo fue terminada en muy poco tiempo..encantada con el servicio proporcionado ....

Customer Service

Muy atentos y profecionales

Returned Clean

Likely to Recommend

Sure yes

Repair Quality

They are very efficient and fast, very good at what they do.

Customer Service

Very attentive and efficient.

Returned Clean

My Experience

Our vehicle looks great and beautiful. We are in a mindset to consider you first for any future repairs. Your craftsmanship appears great and unequivocally appreciated. We will be contacting you in the future and recommending you to others.

Likely to Recommend

Repair Quality

From the very first call, the team was incredibly helpful. Getting into a car accident is stressful enough, but Noelia made the process so much easier. She was amazing—thorough, kind, and clear in explaining everything I needed to know. They coordinated seamlessly with Enterprise to sort out my transportation, and I received regular updates via text and calls throughout the entire repair process. The team at CARSTAR went above and beyond, and my car looks even better than before. Huge thanks to Noelia and the entire CARSTAR team!

Customer Service

Returned Clean

My Experience

Hago mencion de , que todo el personal sin excepcion fueron muy amables y atentos durante mis visitas . Quiero mencionar que me explicaron a detalle; mis dudas y preguntas al respecto, estoy muy satisfecho por el trabajo realizado en mi auto gracias .