CARSTAR Big Tex Collision

4.7 (417reviews)
95%
6906 S. RL THORNTON FREEWAY,  Dallas,  TX  75232
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Big Tex Collision, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Dallas, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (417)

Likely to Recommend

It was a great experience

Repair Quality

BIG TEX COLLISION took really good care of my Maserati most major body shops wouldn’t accept my business however BIG TEX COLLISION took a shot at it and hit their target. Robert “Bob” is fantastic. He’s responsible honest and very knowledgeable . The staff was very nice and considerate special thanks to Josh going out his way for me. I recommend this place for any body work BIG TEX COLLISION will take away the stress for sure and will take great care of your car. Thanks 😊

Customer Service

Robert “Bob” is fantastic. He’s responsible honest and very knowledgeable . The staff was very nice and considerate special thanks to Josh going out his way for me.Thanks 😊

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Best communication of any car service company I have used.

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My Experience

Great service, would recommend you guys only!!!! Thank you for taking care of my Ram and Great JOB!!

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Repair Quality

Great and phenomenal job on the Ram truck!!! Great customer service all through the process!!!

Customer Service

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Repair Quality

Great customer service, and communication It was a very easy to communicate, and got my vehicle. Exactly on time.

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My Experience

Keep up the GREAT customer service!!!!

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My Experience

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My Experience

Great service, thanks for repairing my Nissan. You guys did an amazing job

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My Experience

very fast and reliable

Likely to Recommend

best car experience ever

Repair Quality

very professional and satisfied

Customer Service

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My Experience

I appreciate the fast and friendly service. Job well done. Special shout out to Mr. V for going out of his way for the customers.

My Experience

From the beginning to the end of this process Carstar offered superb customer service. The owner, Mr. Zayed and staff kept me informed and updated as to what was taking place with my repairs (and they were extensive) the phases of the repairs ie body work, painting, inspection. My car looks brand new! I am beyond pleased with the work CARSTAR did....excellent! And customer service is top notch!

Likely to Recommend

Zayed, the owner came and walked the car with me to ensure I was satisfied. You don't often get that kind of service. I appreciated that very much.

Repair Quality

From start to completion, CarStar was superb! They kept me informed about what was happening with my car, the stages of service it was in ie body shop, painting, quality check. The process was seamless. And the work was phenomenal. I had extensive body damage as my car was T-boned, but you can't tell it was ever in an accident now. It looks brand new! Excellent service, from Zayed the owner and his entire staff. I worked with Angelique, who was super courteous and professional. I'm happy that this company is apart of State Farms recommended companies. 👌Awesomeness all the way around.

Customer Service

Customer service was phenomenal!

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My Experience

Great customer service

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My Experience

It was a job well done all who had a hand in working on my car deserve a 10+... I was very impressed with the work... thank you all so much I will continue to use you as needed as well as tell others about you..thanks cheryn brice

My Experience

Very very friendly staff. They called or text me with updateds. I would recommend BIG Tex!!!!

Likely to Recommend

Yes!!!!

Repair Quality

I am so happy with the work that was done on my car. Staff was very informative on the progress of my car. I will definitely recommend. Thank you!

Customer Service

Very friendly and informative.

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My Experience

From beginning to end of repair experience I was made to feel like a wanted and valued customer. The interactions with staff on every level were professional, informative and kindly supportive. I left feeling as if I had gained a new go to place for future help if needed who were so very very customer friendly. Kudos to the entire CS Big Tex Collision team. You guys are highly appreciated .⭐️⭐️⭐️⭐️⭐️

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My Experience

Very professional, excellent customer service

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