CARSTAR Brooklyn Auto Solutions

4.8 (432reviews)
96%
10019 GLENWOOD ROAD,  Brooklyn,  NY  11236
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Brooklyn Auto Solutions, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Brooklyn, NY provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans

Reviews (432)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before the damage. The level of professionalism and friendliness of the staff was frequently highlighted, with customers feeling welcomed and well cared for throughout the process. Communication was a standout strength, as customers appreciated regular text and phone updates that kept them informed at every stage of the repair. Timeliness was also commended, with several customers noting their vehicles were completed ahead of the promised date. A few customers noted delays due to parts availability, and one mentioned poor follow-up communication as an area for improvement. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
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"... whole process smooth from start to finish. They were honest, professional, and actually took the time to explain what was going on with my car in a way that made ..." Read more
"... made sure my vehicle was ready right on time. The quality of the work is outstanding my car looks like new again. Its rare to find a shop that combines great customer ..." Read more
"The best body worked I have ever seen. Car came back looking newer than when I first purchased ..." Read more
"I received excellent service and advice throughout my experience with CarStar. I would strongly recommend this business ..." Read more
"... would rate my experience a 10. The service was superb my car looks as good as new. You honestly cant even tell there was ever any damage. Im extremely satisfied ..." Read more
"... What really stood out to me was the communication. I was kept updated the entire time, no surprises, no hidden costs just straightforward service. You can tell ..." Read more
"Throughout the process, I was confident in Carstar, as they always provided up-to-date texts and status updates. Very pleased, and I will highly recommend them."
"Communication was always open. I received text messages letting me know the status of my car repair."
"... satisfied with my service. The thing I was impressed with the most was communication. I was informed about everything. Thank you!" Read more
"... job of explaining the parts and price breakdown. Great communication as well to ensure that I was satisfied. Would definitely recommend!" Read more

My Experience

The owner, Dwayne, and his team were on point. They were available, affable, communicative, and able. They stayed on track with their time table, communicated directly with insurance, and made the process seamless. They have all of my car business for the future.

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Repair Quality

Excellent communication and work performed

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Ivy was wonderful and was incredibly helpful throughout the process.

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Good service

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Returned Clean

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My Experience

100 percent satisfied!!

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Thank you very much I’m very well please!!!

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Returned Clean

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I had a very good experience, and I would definitely recommend car star

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Would definitely recommend Carstar auto body repair experts

Returned Clean

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I have a problem with hours of operation. Hard to drop off and pick up car.

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Returned Clean

My Experience

I am completely satisfied with the work that was done on my vehicle. The staff did an excellent job of explaining the parts and price breakdown. Great communication as well to ensure that I was satisfied. Would definitely recommend!

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Great service

Repair Quality

I got but with the repairs looking like new

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I was updated on the progress of the repairs and they were polite at times

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The quality of repair was excellent

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Efficient and professional

Returned Clean

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Great Job

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Amazing work

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