CARSTAR Brooklyn Auto Solutions

4.8 (401reviews)
97%
10019 GLENWOOD ROAD,  Brooklyn,  NY  11236
Bot
Shop AssistantSparkles

In operation 5 years.

At CARSTAR Brooklyn Auto Solutions, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Brooklyn, NY provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Rivian Fleet – Vans

Reviews (401)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many noting their vehicles look brand new after repairs. The team receives high marks for professional, friendly, and courteous customer service throughout the repair process. Communication stands out as a major strength, with customers appreciating regular text updates, clear explanations, and being kept informed at every step. Timeliness is another key positive, with many repairs completed on time or even ahead of schedule. Customers frequently express satisfaction with the paint matching, bodywork quality, and attention to detail. The clean, organized facility and vehicle detailing upon pickup add extra value. Many customers are repeat clients who actively recommend the shop to family and friends, highlighting the trust and confidence built through consistent quality work and customer care.
Select to learn more
"... and made sure my vehicle was ready right on time. The quality of the work is outstanding my car looks like new again. Its rare to find a shop that combines ..." Read more
"The best body worked I have ever seen. Car came back looking newer than when I first purchased the vehicle."
"CARSTAR you're team has done a outstanding job on my car. It looks brand new! I'm forever grateful! I ..." Read more
"It looks beautiful! Im very pleased."
"My car was done with excellent work. My paint job was fantastic color matching was perfect looks like it brand new. I recommend Carstar, they ..." Read more
"... repair process, explained everything clearly, and made sure my vehicle was ready right on time. The quality of the work is outstanding my car looks ..." Read more
"My vehicle was really on the day promised."
"It was ready before the promised date!"
"Surprisingly the service was done a day early. Gave me enough to return the rental on time."
"My car was ready before the expected date, that was such a nice convenience for me."
"Owner and assistance very helpful and keep me updated every step of the way. Communication between me and ..." Read more
"... professional, friendly, and truly went above and beyond. They kept me updated throughout the repair process, explained everything clearly, and made sure my vehicle ..." Read more
"Communication was always open. I received text messages letting me know the status of my car repair."
"The automated text update system worked great, and they were always available when I called for more information."
"Excellent communication from beginning to end."

Likely to Recommend

Repair Quality

Customer Service

terrible service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Weekly text updates and answering questions when I called were appreciated. Professional and friendly staff.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car Star team did an excellent job with my repairs. They worked quickly and my car looks brand new. Thank you.

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Friendly staff, very accommodating and flexible. So glad they were assigned as my repair shop from Hartford.

Customer Service

The team is very receptive and communicates clearly. They kept me updated on changes and progress.

My Experience

Staff was very helpful and professional.

Likely to Recommend

Repair Quality

Staff was professional and hrlpful

Customer Service

Staff was very professional and helpful

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything is good

Customer Service

They was nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good job

Likely to Recommend

Repair Quality

Nice job

Customer Service

Good

Returned Clean

My Experience

We've had 2 repairs done at Car Star recently and they did great work both times. Everyone was responsive, very accommodating, friendly and helpful. I'd definitely recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone I had contact with was very polite. I would recommend this place to anyone. Very professional people and my work was done on a timely manner, I was kept up to date with the whole process and I appreciate that.