Chilton Auto Body Berkeley

4.8 (541reviews)
96%
6426 Shattuck Ave,  Oakland,  CA  94609
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Shop AssistantSparkles

In operation 5 years.

At Chilton Auto Body Berkeley, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Berkeley, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (541)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting flawless repairs, expert workmanship, and cars returned looking brand new. Communication was a standout strength, with customers appreciating regular updates via calls, texts, and emails throughout the repair process. Timeliness was frequently commended, as repairs were often completed ahead of schedule, exceeding expectations. Customers also valued thoughtful extras such as complimentary car washes, vacuuming, and assistance with rental car coordination. A few customers noted areas for improvement, including occasional delays in receiving updates and instances where initial repair estimates required revision, but these were exceptions in an overwhelmingly positive collection of feedback.
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"... were friendly. Hands down best auto repair shop. My car looks back to new!" Read more
"The repair was beautiful and seamless!"
"They did a great job. It looks like new."
"... road trip. They were able to order the parts and get the repairs done in less than two days. In addition they cleaned and vacuumed my car and ..." Read more
"Outstanding service from receptionist to delivery. Office staff, assessors, body and paint folks are ..." Read more
"Parts were sourced quickly, repair was completed ahead of time and communication through all steps was very clear."
"It was completed 3 days early"
"... easy, the repairs look good, and I was especially happy to get my car back a day earlier than expected. Also appreciated the car wash." Read more
"Completed earlier than estimated."
"They twice gave me wrong information about when my car would be ready, with a difference of 10 days between the two estimates."
"... Repairs were completed sooner than expected. And communication was clear and timely. Everyone was helpful with answering questions, and ..." Read more
"... reliable, and courteous. I really appreciate them constantly keeping posted about my car repair process. They were also very accomondating to my family needs ..." Read more
"... having my car repaired by them, and both times the repairs were well done, well communicated, and very quick. I would definitely go to them again." Read more
"The team was very friendly and communicative! They went above and beyond in ensuring to keep us updated throughout the process. Scheduling was a breeze and ..." Read more
"Excellent communication, excellent workmanship. Fast!"

My Experience

Chilton Berkeley was fantastic to work with! This is my second time having my car repaired by them, and both times the repairs were well done, well communicated, and very quick. I would definitely go to them again.

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My Experience

The customer service was stop notch, very thorough and considerate with effort to satisfy customer. I felt comfortable with workers.

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Highly recommended

Repair Quality

As a lay person, the car repairs looked top notch to the outer and inner bumper.

Customer Service

Auto reps were courteous and professional. I was kept appraised of timelines which they adhered to.

Returned Clean

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Repair Quality

So far everything is fine. We were informed of the warranty coverage on the car. We appreciated the explanation of the coverage.

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Very satisfied. Will be happy to recommend Chilton.

Repair Quality

Replacement hood looks great and works perfectly.

Customer Service

Pleasant staff. Excellent communication. Work was perfect. Couldn’t be happier.

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Repair Quality

Other than having to pay my deductible (not Chilton's fault) very pain free experience. Quick and efficient.

Customer Service

Parts were sourced quickly, repair was completed ahead of time and communication through all steps was very clear.

Returned Clean

My Experience

They did a beautiful job on the repair, including matching my complex paint color flawlessly. Lots of beyond the call of duty stuff, too, like calling me a Lyft and offering to return my rental car. And they got it all done fast. Really appreciate these good folks. Thank you.

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I highly recommend and would take my own car back there.

Repair Quality

They did a great job. It looks like new.

Customer Service

They did a great job on the repair, even down to perfectly matching my complex paint color. They were fast and courteous, and even called me a Lyft and offered to take my rental car back. I highly recommend them.

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Nice job

My Experience

We were referred to Chilton by AAA after an accident. They were professional and fast and the work is amazing. Very very pleased with their work and everyone I dealt with there.

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They were wonderful to work with and very professional.

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My Experience

Outstanding start to finish! Ramon and Antonio (?) in the end were professional, personable, helpful, accommodating, timely and efficient. They significantly exceeded my expectations! The “pre-visit” intake process was a little bit awkward. I’d chalk that up to my needs occurring in proximity to the Fourth of July weekend. These guys were fantastic and knowledgeable though! Much appreciated. The quality of the work performed also seems outstanding. It was completed as promised … even a bit ahead of schedule. Thanks to all!

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In a heart beat!

Repair Quality

Excellent work! Ahead of schedule and well communicated.

Customer Service

Regarding Chilton Auto Body on Shattuck in Berkeley. Outstanding start to finish! Ramon and Antonio (?) in the end were professional, personable, helpful, accommodating, timely and efficient. They significantly exceeded my expectations! The “pre-visit” intake process was a little bit awkward. I’d chalk that up to my needs occurring in proximity to the Fourth of July weekend. These guys were fantastic and knowledgeable though! Much appreciated. The quality of the work performed also seems outstanding. It was completed as promised … even a bit ahead of schedule. Thanks to all!

My Experience

Excellent work & great customer service I give you 5 stars, thank you!

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Great customer service & the auto body work, thank you!

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Great customer service & completely satisfied with the repair they did, thank you!

Returned Clean

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Staff was courteous and helpful.

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Professional and great communication and customer service.

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My Experience

Very communicative and clear. Repairs were done quickly and the car was super clean on pickup. Also very helpful coordinating for me with the rental car company. Super streamlined. Thank you!

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