Chilton Auto Body Berkeley

4.8 (549reviews)
96%
6426 Shattuck Ave,  Oakland,  CA  94609
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Shop AssistantSparkles

In operation 5 years.

At Chilton Auto Body Berkeley, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Berkeley, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (549)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, seamless, and exceeding expectations. Many highlighted that their vehicles looked brand new upon return. Communication was a standout strength, with customers appreciating regular updates via text, email, and phone throughout the repair process. Timeliness was another key highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated thoughtful extras such as car washes, vacuuming, and assistance with rental car coordination. A small number of customers noted areas for improvement, including occasional miscommunication on completion timelines, rare quality control issues flagged at handoff, and isolated instances of unanswered messages, all drawn directly from customer comments.
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"I was extremely impressed with the speed and quality of service by Chilton Auto Body on Shattuck Ave. My catalytic converter was stolen ..." Read more
"Customer service was excellent, very efficient. Repairs were completed sooner than expected. And communication was clear and timely. Everyone ..." Read more
"The shop was fast and very professional. All the staff were friendly. Hands down best auto repair shop. My car looks back ..." Read more
"They did such a great job. It doesnt even seem like there was a dent there. They were all professionals handed like a ..." Read more
"They did a great job on the repair, even down to perfectly matching my complex paint color. They were fast and courteous, and even called ..." Read more
"... told me that it would be done by Friday and it was done two days earlier than the actual date and they informed me about it and I was really impressed" Read more
"Parts were sourced quickly, repair was completed ahead of time and communication through all steps was very clear."
"It was completed 3 days early"
"Completed earlier than estimated."
"... up front and updates along the way, and magically my car was good as new in 2.5 days!" Read more
"Absolutely. They excellent at communication."
"... having my car repaired by them, and both times the repairs were well done, well communicated, and very quick. I would definitely go to them again." Read more
"Excellent communication at each step."
"The team was very friendly and communicative! They went above and beyond in ensuring to keep us updated throughout the process. ..." Read more
"They used email, text and phone calls to keep me updated which I appreciated."

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Repair Quality

The repair was done quickly as stated, and the price was reasonable.

Customer Service

Returned Clean

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Repair Quality

Customer Service

very friendly and reliable

My Experience

Excellent personnel in working with customers and excellent job in making the autobody repairs.

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Repair Quality

Customer Service

Chilton personnel were friendly and informative, and the work was excellently done.

My Experience

I received excellent care and Ramon was very friendly and the work that they did was also excellent so I do appreciate them and I am very satisfied with The work they did on my car.

Likely to Recommend

I will let everybody know how good you guys are.

Repair Quality

I was very satisfied with the quality of repairs it looked like it did when I got it thank you so much.😊

Customer Service

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Repair Quality

They did a great job!

Customer Service

Returned Clean

My Experience

Well informed manager. Work impeccable. Speed and perfection. Appreciate AAA recommended this shop

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Repair Quality

Customer Service

Ramon is excellent- repair very good and ahead of schedule

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Repair Quality

Customer Service

They did such a great job. It doesn’t even seem like there was a dent there. They were all professionals handed like a professional professionals, and I would highly recommend this shop to my friends and family.

My Experience

Chilton Berkeley was fantastic to work with! This is my second time having my car repaired by them, and both times the repairs were well done, well communicated, and very quick. I would definitely go to them again.

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Customer Service

My Experience

The customer service was stop notch, very thorough and considerate with effort to satisfy customer. I felt comfortable with workers.

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Highly recommended

Repair Quality

As a lay person, the car repairs looked top notch to the outer and inner bumper.

Customer Service

Auto reps were courteous and professional. I was kept appraised of timelines which they adhered to.

Returned Clean

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Repair Quality

So far everything is fine. We were informed of the warranty coverage on the car. We appreciated the explanation of the coverage.

Customer Service

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Customer Service

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Very satisfied. Will be happy to recommend Chilton.

Repair Quality

Replacement hood looks great and works perfectly.

Customer Service

Pleasant staff. Excellent communication. Work was perfect. Couldn’t be happier.

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Repair Quality

Other than having to pay my deductible (not Chilton's fault) very pain free experience. Quick and efficient.

Customer Service

Parts were sourced quickly, repair was completed ahead of time and communication through all steps was very clear.

Returned Clean

My Experience

They did a beautiful job on the repair, including matching my complex paint color flawlessly. Lots of beyond the call of duty stuff, too, like calling me a Lyft and offering to return my rental car. And they got it all done fast. Really appreciate these good folks. Thank you.

Likely to Recommend

I highly recommend and would take my own car back there.

Repair Quality

They did a great job. It looks like new.

Customer Service

They did a great job on the repair, even down to perfectly matching my complex paint color. They were fast and courteous, and even called me a Lyft and offered to take my rental car back. I highly recommend them.

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Repair Quality

Customer Service

Nice job

My Experience

We were referred to Chilton by AAA after an accident. They were professional and fast and the work is amazing. Very very pleased with their work and everyone I dealt with there.

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Repair Quality

Customer Service

They were wonderful to work with and very professional.