Chilton Auto Body Pleasanton Wyoming

4.9 (2,897reviews)
97%
3 Wyoming Street # 170,  Pleasanton,  CA  94566
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In operation 15 years.

At Chilton Auto Body Pleasanton, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Plesanton, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Reviews (2,897)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, like brand new, and exceeding expectations. The team received high marks for professionalism, friendliness, and genuine care. Communication was a standout strength, with customers appreciating frequent text updates, prompt responses, and clear explanations throughout the repair process. Timeliness was another highlight, as many vehicles were completed ahead of schedule. A few customers noted delays due to parts availability, though these were communicated proactively. Isolated concerns about repair quality and alignment were mentioned by a small number of customers, reflecting areas for continued attention as noted in their feedback.
AI-Generated from reviews written in the last 12 months
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"My experience with Chilton was outstanding! The service and repairs was of the highest quality. The areas repaired were as good as a brand new vehicle. ..." Read more
"Everyone was amazing, thank you! So professional, such perfect work, ready when stated, friendly staff. Thank you all!!"
"I am very satisfied with Chilton Auto they did an outstanding job repairing my SUV. Thank you so much for the friendly and professional ..." Read more
"Outstanding craftsmanship. Supported by excellent business skills. I received near daily status and progress text messages. ..." Read more
"Rear Alignment didnt pass yet nothing was mentioned when I went to pick up the vehicle. I had to pay ..." Read more
"... status and progress of work. Very easy to deal with, we had our car back in working order much sooner than expected." Read more
"... to allow me to make arrangements accordingly. But overall it took quite a long time for the car to be ready." Read more
"Probably the most efficient and well communicated experiment Ive ever had with a body shop."
"It took a day longer than the estimate I was given, but it was OK because they kept me very informed ..." Read more
"Repair depended on the availability of parts which was clearly communicated. Repair was completed sooner than expected ..." Read more
"They were excellent to work with, very good communication. I understood what was going on at all times. I got multiple updates throughout the almost 2 weeks ..." Read more
"Yes. Text updates were great to receive as the vehicle moved through different processesdepartments."
"... experience compare to other shops we have dealt with. Extremely good communication and service all the way through the process." Read more
"Very professional and constant text message updates really help through the entire process. The rear bumper body job done was excellent and ..." Read more
"... to keep me up to date. Didnt appreciate receiving texts night before my car was due to be ready that there was a back order issue, which should have been known ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very clear instruction from the beginning and polite team members. It was easy to schedule inspection and drop off. Every step was clearly communicated and car was done a day earlier than expected.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The gentleman that helped me was great told me what was going and kept me informed

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff made sure the rental car process was convenient by having Enterprise Rent A Car come to Chilton Auto Body rather than for me to find a ride or walk there. The time to order parts and perform the repair work was efficient. The staff was extremely nice and professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I had no issues with them. The customer service was excellent. The daily updates on the status of the car was very helpful They were very professional and on time which I really appreciated

Repair Quality

So far I have an encountered any issues and the other thing is they offered lifetime warranty so any case something goes wrong I have a piece of mind that I can go to back and get it repaired

Customer Service

Angel my customer service rep was excellent. He provided updates on daily basis. Kept me in the loop of what was happening with the car and the status of the parts they ordered, which was appreciate iThey also delivered the car before the promise date.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everything went smoothly from start to finish. Car was returned in a cleaner condition than when dropped off which was a nice surprise.

Likely to Recommend

Repair Quality

Customer Service

Everything went smoothly

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Very good work

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service and appreciate the text updates on the status of the car

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Good and fast service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

The car looks great but the light bulbs are different colors. My original lights are Xenon white lights the new light is the old version. I have to call you to get that fixed.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a great job! Angel very good at explaining and responding.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent staff, efficient service

Customer Service

Excellent staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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