Chilton Auto Body San Carlos
In operation 57 years, 33 years at this location.
At Chilton Auto Body San Carlos, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in San Carlos, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:30 pm |
| Tue | 7:00 am - 5:30 pm |
| Wed | 7:00 am - 5:30 pm |
| Thu | 7:00 am - 5:30 pm |
| Fri | 7:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
I picked up the car today; and upon arriving home this evening, I discovered a new problem that did not exist when I dropped off the car for the repair. The charge port door now does not open upon pressing the button on the charger handle. So this will now need to be repaired.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Tengo confianza en el personal y en su trabajo.
Repair Quality - 5.0/5.0 -
Buen trabajo
Customer Service - 5.0/5.0 -
Muy amable y muy claro todo
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly. Knowledgeable. Professional.
My Experience - 5.0/5.0 -
I had an excellent experience with this collision repair shop and couldn’t be happier with the results. This is my first Rivian, so I was especially particular about making sure the repairs were done correctly and brought back to Rivian specifications. From the beginning, manager Ken Kettel put me at ease and assured me that everything would be handled properly. He was friendly, knowledgeable, and took the time to explain the process and answer my questions. My advisor, Anthony De Los Santos, was equally professional, courteous, and informative. I really appreciated being kept updated throughout the repair process, and I was impressed with how quickly they were able to complete the work without sacrificing quality. When I picked up the vehicle, Production Manager Alfredo Martinez personally assisted me and walked me through the repairs that had been completed. That extra level of attention and customer service was greatly appreciated. Most importantly, my Rivian looks like new again. The quality of the work exceeded my expectations, and the entire experience—from communication to turnaround time to the final result—was outstanding. I would absolutely recommend this shop to any Rivian owner looking for a repair facility they can trust. Thank you to Ken, Anthony, Alfredo, and the entire team for taking such great care of my vehicle!
Likely to Recommend - 5.0/5.0 -
I have recommended them.
Repair Quality - 5.0/5.0 -
It was done to perfection.
Customer Service - 5.0/5.0 -
As usual they did a superb job. Everything was done to perfection.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chilton was great, they communicated with me throughout the entire process from start to finish. I knew what was going on. The repair was done very quickly, actually quicker than I thought since it’s a Tesla. I would happily use them again.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You were great I really appreciate your work and being nice to me. The car looks good, like new. You have a very good team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Multi-month estimate period, inaccurate estimate, sloppy and incomplete repairs
Repair Quality - 1.5/5.0 -
Poor estimate coordination, delay in estimate, substantial increase in actual billing, sloppy repair work, time wasted at pick-up while sloppy work was addressed at the shop
Customer Service - 2.0/5.0 -
People were generally nice, although nothing was ever performed as stated they would be.
Returned Clean
My Experience - 0.0/5.0 -
Repairs were incomplete. There was no work done on the passenger side door, and the Rivian decal is now missing