CARSTAR Color Magic Collision
In operation 29 years.
ColorMagic Carstar Collision is a part of the oldest, largest and most successful company of collision repair facilities--CARSTAR. Founded in 1989, Carstar has hundreds of quality locations throughout North America. We care about You, Your Vehicle, and Our Team. We have the training and tooling for several Manufacturer Certifications. Also, we are in many of the largest Direct Repair Insurance Programs in the nation. This is where accidents "un-happen".
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:30 am - 4:30 pm |
| Tue | 8:30 am - 4:30 pm |
| Wed | 8:30 am - 4:30 pm |
| Thu | 8:30 am - 4:30 pm |
| Fri | 8:30 am - 4:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks good. It no longer looks like something took a bite out of it!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
CARSTAR was amazing! I could have asked for a better experience :)
Customer Service - 5.0/5.0 -
Wonderful service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best customer service and fast results
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were quick and communicated more than I expected. My car looks exactly as I'd hoped after the accident
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The repair quality was fine, and I do appreciate that they cleaned my vehicle before returning it to me, but 8 days seemed like a long time for a small repair.
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
There are some areas in the bumper that look like a pice of sand was painted over. There is also an area above the rear bumper where it looks like some used a tool to remove the bumper and scratched the car.
Customer Service - 2.5/5.0 -
When I brought the car by for its initial inspection and quote, I was told to use enterprise for a rental car. I did. The day I dropped the car off, I took an Uber to the enterprise my insurance had reserved a car for me. They did not have a car available. I called my insurer and they were able to find a Hertz rental available. I hopped in an Uber and the Hertz rental was in the parking lot of the auto body shop. I wished someone would have told me this when I came by for my quote would have been much easier to just reserve with hertz. I enrolled in text messages. I got a text after dropping my car off to confirm they had it. I got a text that disassembly had started. My next text was that additional parts needed to be ordered from what was initially quoted. Then I received a text that parts were approved from insurance. My next text reported my car would be ready for pick up 2/17/24. The next text told me every thing was set up to pick up my car in the 17th. I showed up in the 17th to get my car only to be told that my car wasn’t ready and those texts were generated by progressive insurance. I don’t have progressive insurance. They then said that I shouldn’t pay attention to the texts. I spoke with the manager and she told me those texts were not generated by people. After I got off the phone with her I was texted that my car wouldn’t be ready until 2/29/24. I called back and she told me she generated that text and hopefully my car would be ready before that date. That was my last text. I was called towards the end of my service that when I would need a new reflector for my rear bumper reflector and they wanted to order the part. Immediately after that I was called my Hertz stating that they were going to stop payment for my rental in 2 days. I spoke with the manager who apologized for them not knowing I would need new reflectors a month ago when i dropped my car off after disassembly. I am happy he took care of my rental car until I could pick up my vehicle. I picked up my car and there appears to be some paint defects and an area that appears to have been scratched during the repair. I called back and asked to speak with the manager and instead was directed to schedule an appoint in a month for a warranty inspection. It would have been a better experience if someone had told me upfront that there is a hertz rental in the parking lot, I had accurate communication with the shop, and if they had t overlooked the damaged reflectors when I dropped the car off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really good job and short period of time!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car star made the entire process of getting my car repaired super easy. Communication was great, Car rental was a breeze with Hertz across the way, and they took car of everything with insurance as well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the communication and professionalism. Couldn’t be more satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair is great paint job looks good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would just tell them to take what you don't want taken that is of some what of value.
Repair Quality - 4.0/5.0 -
From what I can see from the outside of the body did good work. It was just a bumper repair. But the paint match was great.
Customer Service - 4.0/5.0 -
Was very helpful and allowed me to pick up my car 30 min before opening.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and I appreciated CarStar keeping me updated via emails and texts.