CARSTAR Douglas Auto Body & Paint
In operation 30 years.
Carstar Douglas Auto Body & Paint specializes in high-quality collision repairs, excellent customer service, and satisfaction in Pasadena, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the service and people including the lady at the front desk & Josue. Thank you all!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was very pleased with the care of the car and also the treatment of the customer
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a professional and excellent job on my car. They were all kind and courteous, and when they sent me home in an Uber, I felt carried for by them. The receptionist at the office was also very professional, kind, courteous, and helpful. I’m grateful for car star.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Armen and his expert team have always done a masterful repair and restoration of my vehicles. I’d highly recommend Douglas Auto Body. You won’t be disappointed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
They were all friendly and professional
My Experience - 5.0/5.0 -
Great and effective customer service. Quick turnaround and good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, reliable service. Went beyond expectations.
Customer Service - 5.0/5.0 -
Kenneth kept up with the communications with me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can’t say enough good things about my experience with this auto body shop. This is my second time taking my vehicles here for repairs and both times I've experienced exceptional quality of work from start to finish, they made what could have been a stressful situation so much easier. Josue and the team went above and beyond. I’m so grateful for their professionalism and genuine effort to make sure I felt supported the whole way through. Highly recommend this shop, and a big thank you again to Josue and team for the exceptional service!
Customer Service - 5.0/5.0 -
I can’t say enough good things about my experience with this auto body shop. This is my second time taking my vehicles here for repairs and both times I've experienced exceptional quality of work from start to finish, they made what could have been a stressful situation so much easier. Josue and the team went above and beyond. I’m so grateful for their professionalism and genuine effort to make sure I felt supported the whole way through. Highly recommend this shop, and a big thank you again to Josue and team for the exceptional service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eveeryone at CarStar Douglas Auto Body deserves a 5-star rating! very good customer service - friendly, kind, helpful. But Kenny is the Super star! He kept me well informed all along the way, answered all of my questions, and was very supportive. I would gladly recommend you all if asked. Thank you all for a great experience!!