CARSTAR Douglas Auto Body & Paint
In operation 30 years.
Carstar Douglas Auto Body & Paint specializes in high-quality collision repairs, excellent customer service, and satisfaction in Pasadena, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service. Quick turn around. Easy to deal with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely perfect service. I would recommend and will recommend you to absolutely anybody who needs auto body services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They do an awesome job, car was beautiful when it was ready for pick up. Staff was very friendly.
Repair Quality - 4.5/5.0 -
Excellent work, great customer service. Honored to have my car worked on there.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Good
Returned Clean
My Experience - 5.0/5.0 -
Friendly service, regular updates and the car looks fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was streamlined, quality of workmanship, Professionalism of staff and the technician is very much appreciated! Would use them again if needed.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one there can teach what customer care is😀
My Experience - 5.0/5.0 -
The CARSTAR team did an outstanding job of fixing my damaged door and side panels. I would highly recommend them. Their customer service is outstanding and their work was completed on time!
Likely to Recommend - 5.0/5.0 -
I would very highly recommend you to anyone I know.
Repair Quality - 5.0/5.0 -
You all did an OUTSTANDING job with my car, treated me with respect and did a fantastic job in a quarter of the time I thought it would take. Your hard work with my car and top-rate customer service is much appreciated and hard to find.
Customer Service - 5.0/5.0 -
Top-rate customer service from the minute I called for an appointment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My daughter recommend you. Now I would recommend you to others.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks like new!
Returned Clean
My Experience - 5.0/5.0 -
Great communication! Fast work, great results and Kenny was great!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Perfect customer service. Bumper was protruding quite a bit and needed to be adjusted upon pickup. Color match isn’t great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am very happy with.the service I received.
Repair Quality - 5.0/5.0 -
I am thrilled with the way my car looks: just like a new car. They even replaced the back cover of my left side mirror in addition to the work that I had requested. I will definitely recommend Carstar-Douglas to anyone needing auto body or paint work. Carolyn
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
My only gripe is that you ask for this review so often. Guys, it was an insanely busy week.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and great service