CARSTAR Douglas Auto Body & Paint
In operation 30 years.
Carstar Douglas Auto Body & Paint specializes in high-quality collision repairs, excellent customer service, and satisfaction in Pasadena, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Hector was wonderful and attended to every detail. He made this much less stressful ! Wonderful service!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Ready on Time?
No
My Experience - 5.0/5.0 -
I'm very pleased. Glad Mel Cohen sent me to you!!!!! He told me you were the best and I certainly agree!!!!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Very satisfied with experience
My Experience - 5.0/5.0 -
You always do a fantastic job and go beyond what is expected. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Cindy Perez is Excellent! She provided wonderful Customer Service during a difficult Situation
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend to everyone
Repair Quality - 5.0/5.0 -
Fantastic!
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was excellent- kept me informed of progress- very happy w service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I'd definitely recommend your shop and glad I found it
Repair Quality - 5.0/5.0 -
I really appreciate the fact that you use OEM parts
Customer Service - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hector was the best service technician I have ever worked with at any repair shop. Totally professional. Totally on top of things. Totally communicative through the process.