CARSTAR Douglas Auto Body & Paint
In operation 30 years.
Carstar Douglas Auto Body & Paint specializes in high-quality collision repairs, excellent customer service, and satisfaction in Pasadena, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
From start to end the whole experience was smooth and professional. I am very satisfied with their service. 5 stars.
Likely to Recommend - 5.0/5.0 -
I haven’t had a better experience with a car body shop before.
Repair Quality - 5.0/5.0 -
They were very courteous and professional. A very pleasant experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Immediate availability.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Kenny was a pleasure to work with throughout the repair process. He was friendly, approachable, and never made me feel intimidated when I had questions. He took the time to explain everything clearly and made the experience much less stressful. His professionalism, patience, and willingness to help were truly appreciated. Great customer service like his makes a big difference. Thank you, Kenny, for making the process smooth and easy! I found this shop on Yelp, and I’m so glad I chose them. Kenny was a pleasure to work with throughout the repair process. He was friendly, approachable, and never made me feel intimidated when I had questions. He took the time to explain everything clearly and made the experience much less stressful. His professionalism, patience, and willingness to help were truly appreciated. I highly recommend this shop to anyone looking for honest, helpful, and excellent customer service. If you have the opportunity to work with Kenny, you’ll be in great hands!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great professional experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very satisfied with the service I received in regards to the repairs of my car. They gave updates almost every day up the completion date. I received my car back very clean.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was seamless and everyone made me feel comfortable. They did a great job with the repair. Josue was great and very communicative
Customer Service - 5.0/5.0 -
Everyone was great and always nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional and fast. Never waste your time and money! Kandy helped us out.
Customer Service - 5.0/5.0 -
They are very professional and fast. Never waste your time and money! Kandy helped us out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Carstar Douglas Auto Body to all my family & friends!
Repair Quality - 5.0/5.0 -
The whole Carstar Douglas Auto Body staff, most especially Kenny Munoz, Estimator Specialist, and Sofi, Billing, were very attentive, accommodating and professional in the auto body repair of my vehicle. By far, the very best service offered by an auto body repair shop in the San Gabriel Valley! Thank you very much!
Customer Service - 5.0/5.0 -
Excellent customer service & quality of work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job