CARSTAR Douglas Auto Body & Paint
In operation 30 years.
Carstar Douglas Auto Body & Paint specializes in high-quality collision repairs, excellent customer service, and satisfaction in Pasadena, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great professional experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very satisfied with the service I received in regards to the repairs of my car. They gave updates almost every day up the completion date. I received my car back very clean.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was seamless and everyone made me feel comfortable. They did a great job with the repair. Josue was great and very communicative
Customer Service - 5.0/5.0 -
Everyone was great and always nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional and fast. Never waste your time and money! Kandy helped us out.
Customer Service - 5.0/5.0 -
They are very professional and fast. Never waste your time and money! Kandy helped us out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Carstar Douglas Auto Body to all my family & friends!
Repair Quality - 5.0/5.0 -
The whole Carstar Douglas Auto Body staff, most especially Kenny Munoz, Estimator Specialist, and Sofi, Billing, were very attentive, accommodating and professional in the auto body repair of my vehicle. By far, the very best service offered by an auto body repair shop in the San Gabriel Valley! Thank you very much!
Customer Service - 5.0/5.0 -
Excellent customer service & quality of work!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with CARSTAR-Douglas Auto Body. The entire team was professional, friendly, and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and my vehicle looks like new again. I truly appreciated their attention to detail, honesty, and outstanding customer service. Thank you for making what could have been a stressful situation so easy and seamless. I highly recommend your team to anyone needing auto body repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The level of the service(communication, keeping updates & the admin) was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service by the whole team of Carstar Douglas!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car came out amazing and the constant updates was very appreciated. It helped me gauge how far along the repair process was and Josue and Kenny were super great and answered all my questions. Any future repairs this is my go to spot.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I want to thank everyone. Kenny was amazing. He kept in contact with me all the time to let me know how my car was coming along. The women at the desk were also amazing. Very polite. thank you all so much. I would recommend you anytime.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend you
Repair Quality - 5.0/5.0 -
They were wonderful they made it so easy for me. I can’t say enough about them.
Customer Service - 5.0/5.0 -
Kept me informed the whole time they were wonderful
Returned Clean
My Experience - 5.0/5.0 -
Kenny was very accommodating and I’d recommend the shop to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Finished faster than I thought
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was professional car was finished before anticipated time and looked brand new and perfect. Thank you for everything!