CARSTAR Douglas Auto Body & Paint
In operation 30 years.
Carstar Douglas Auto Body & Paint specializes in high-quality collision repairs, excellent customer service, and satisfaction in Pasadena, CA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Chinese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Earlier then expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was amazing and final result was excellent. They put up with our pickiness with grace. Thank you.
My Experience - 5.0/5.0 -
I am very pleased with the repair work done on my Camry. The work was completed exactly on schedule, and I truly appreciated the regular progress updates throughout the process. Kevin and his team were very helpful and professional, going above and beyond to make the entire experience as smooth as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
John provided courteous and professional customer service. Repair and replacement parts were done well. I have already referred my friend to your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Arshad and Josue were most helpful. I needed my car before noon on Wednesday and Josue called several times to let me know it was ready. Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend 100% for anyone to take their vehicle to Carstar Douglas vehicle damage
Repair Quality - 5.0/5.0 -
From customer service to a quality job, from a quick turnaround of my repairs to an accommodating staff my overall experience at Carstar Douglas exceeded expectations.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, efficient, professional staff. Prompt service.
My Experience - 5.0/5.0 -
Car fixed and out the door in more than satisfisfactory time. Quality of work performed was above expectations. Thank you John
Likely to Recommend - 5.0/5.0 -
I have already comment to my neighbors and friends about the fine job they did
Repair Quality - 5.0/5.0 -
Best auto body repair experience i have have ever had. Everyone i had dealings with were courteous, consciences and went the extra mile to see that i was satisfied
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the hard work of Arshak. He is a very professional and trusted person. He is an expert in his job, and that makes the experience very pleasant. I will definitely recommend this shop to my friends. So grateful to Arshak and his team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Arshak and his team did a fantastic job with replacing my back bumper! They were very professional and on top of things. The timing in which they said my car would be fixed was accurate and they were really kind and helpful overall. They even went out of their way to wash my car inside and out, which I very much appreciated. I would gladly recommend them to anyone!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
John is awesome. Very friendly and knowledgeable.
Customer Service - 5.0/5.0 -
John has excellent customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful workman’s and customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, great service. We are happy!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything on the repair was excellent If more businesses were like yours the world would be a way better place! Thanks again Raymond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well and was done on time! Highly recommend