CARSTAR Douglas Auto Body & Paint

My Experience - 5.0/5.0 -

Everything on the repair was excellent If more businesses were like yours the world would be a way better place! Thanks again Raymond

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went well and was done on time! Highly recommend

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service and quick turn

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone I've worked with at CARSTAR-Douglas (hn, Arshak, Nazeli, and Susie) were excellent. They were cordial, prompt, professional, friendly, and knowledgeable.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great friendly service, definitely recommend

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.0/5.0 -

I think it’s best if religious music wasn’t played in the store, but otherwise the place was clean and the staff were professional

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Josue was a great person and employee to work with

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already telling people

Repair Quality - 5.0/5.0 -

Communicated very well with me at all stages of the repair process. And even got it completed 3-4 days earlier than estimated!!!!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent customer service from everyone 🙂

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

excellent repair and service by kenny very satisfied customer.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Hopefully you don’t get to this point, but if you do, this body shop would be the only choice for any Tesla repairs.

Repair Quality - 5.0/5.0 -

This body shop is special. Super knowledgeable and helpful. Josue is so responsive and helpful.

Customer Service - 5.0/5.0 -

This body shop is special. They know Tesla’s. Josue is very responsive and helpful.

Returned Clean

My Experience - 5.0/5.0 -

I was very satisfied with the excellent work on my Acura MDX. I think this is one of the best body shops in Pasadena that I have a come across with I give them five stars.

Likely to Recommend - 5.0/5.0 -

I would highly recommend them

Repair Quality - 5.0/5.0 -

I was very satisfied and happy with the amazing work. They did on my MDX. I highly recommend them. I give them a five star.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

John has great customer service. He made sure he deliver what he promised. John kept me informed regularly. He did a fantastic job. I have been a customer at CARSTAR-Douglas for years. They do a terrific job every time. I am very satisfied with their work and professionalism.

Likely to Recommend - 5.0/5.0 -

Will always recommend!

Repair Quality - 5.0/5.0 -

Go the extra mile. Arshak and John are very personable and ready to help.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly and communicative

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already recommended to a couple of people!

Repair Quality - 5.0/5.0 -

Beautiful work done in timely fashion.

Customer Service - 5.0/5.0 -

Excellent customer service. Professional and cordial.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

John was great to deal with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Fourth time using their service. Always a pleasure to work with. I particularly like the fact that I can just drop off my rental with them when picking up my car.

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the professionalism everyone exhibited throughout the whole process! You made it as painless and it could be!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0