CARSTAR Elite Collision

4.9 (2,442reviews)

98%

(281) 856-8484

17130 Fm 529, Houston, TX 77095

98%

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17130 Fm 529
Houston, TX 77095

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About CARSTAR Elite Collision

See Photos

17130 Fm 529
Houston, TX 77095

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 18 years.

At CARSTAR Elite Collision we proudly provide the community with top quality automotive repairs to serve our customers for any automotive collision repair needs. We devote and strive to offer the highest in excellent customer service and exceed every customer's expectations. We place our customers needs and their safety at the highest level. Combined with exceptional skills and the latest in advanced technology we ensure your vehicle comes back to you like new and in pre-accident condition.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 6:00 pm
Tue	7:30 am - 6:00 pm
Wed	7:30 am - 6:00 pm
Thu	7:30 am - 6:00 pm
Fri	7:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Alfa Romeo

Chrysler

Dodge

Fiat

Genesis

Honda

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (2,442)

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Newest
Rating

1,862 Customers Rated

5 Stars

67.7% Complete

(1654)
4 Stars

5.2% Complete

(127)
3 Stars

1.2% Complete

(29)
2 Stars

0.9% Complete

(22)
1 Star

0.5% Complete

(11)
< 1 Star

0.8% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work. Many highlight the flawless paint matching, precise panel alignment, and vehicles returned looking brand new. Communication stands out as a key strength, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process. Timeliness is another recurring positive, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including more informative status updates, occasional cleanliness concerns inside returned vehicles, and isolated issues such as incorrect vehicle readiness notifications and minor repair oversights. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... nothing short of excellent. When I got my vehicle back, the quality of the work was exceptional. The attention to detail was obvious immediately. ..." Read more

"From the moment I first walked into Carstar Elite Collision, I knew I was dealing with a team that genuinely cares about their craft and about the people they serve. In an industry where most people only show up after something stressful has happened, they somehow manage to turn that stressful moment into an experience that feels smooth, reassuring, and even impressive. Customer service is where they immediately set themselves apart. From the first interaction, the staff was welcoming, professional, and incredibly attentive. They took the time to walk me through every step of the repair process in clear terms, making sure I understood what was happening with my vehicle and what to expect next. There was never a moment where I felt rushed or brushed off. Every question was answered patiently and thoroughly, and you could tell that transparency and trust are part of how they operate. What truly stood out was their communication. Throughout the entire repair process, I received consistent updates about the progress of my vehicle. Instead of wondering what was going on behind the scenes, they kept me informed at every stage. That level of proactive communication makes a huge difference because it removes the uncertainty that often comes with vehicle repairs. It felt like they respected my time and wanted me to feel confident that my vehicle was in the right hands. The repair itself was nothing short of excellent. When I got my vehicle back, the quality of the work was exceptional. The attention to detail was obvious immediately. The paint match was flawless, the panels were perfectly aligned, and the entire car looked like it had just rolled off the showroom floor. Even the small details were handled with care, which speaks volumes about the pride they take in their workmanship. Another thing that impressed me was the turnaround time. Not only was the repair done right, it was completed earlier than expected. In the world of collision repair, finishing ahead of schedule without sacrificing quality is rare, and it speaks to both the efficiency and the skill of the team working there. They even returned the vehicle detailed and spotless, which was a great finishing touch. It felt less like picking up a repaired car and more like getting back a vehicle that had been fully refreshed and cared for. Experiences like this remind you that great service still exists. Carstar Elite Collision didnt just repair a vehicle. They delivered professionalism, communication, craftsmanship, and genuine customer care from start to finish. If anyone ever finds themselves needing collision repair, this is exactly the kind of shop you hope to find: honest, skilled, efficient, and truly customer focused. I would confidently recommend Carstar Elite Collision to anyone looking for high-quality repairs and a customer experience that goes far beyond expectations." Read less

"Excellent job from start to finish! Top-notch service and quality work. They kept us up-to-date throughout the process. This ..." Read more

"Great experience. Fantastic communications, work was done correctly and timely."

"... turnaround time. Not only was the repair done right, it was completed earlier than expected. In the world of collision repair, finishing ahead ..." Read more

"From the moment I first walked into Carstar Elite Collision, I knew I was dealing with a team that genuinely cares about their craft and about the people they serve. In an industry where most people only show up after something stressful has happened, they somehow manage to turn that stressful moment into an experience that feels smooth, reassuring, and even impressive. Customer service is where they immediately set themselves apart. From the first interaction, the staff was welcoming, professional, and incredibly attentive. They took the time to walk me through every step of the repair process in clear terms, making sure I understood what was happening with my vehicle and what to expect next. There was never a moment where I felt rushed or brushed off. Every question was answered patiently and thoroughly, and you could tell that transparency and trust are part of how they operate. What truly stood out was their communication. Throughout the entire repair process, I received consistent updates about the progress of my vehicle. Instead of wondering what was going on behind the scenes, they kept me informed at every stage. That level of proactive communication makes a huge difference because it removes the uncertainty that often comes with vehicle repairs. It felt like they respected my time and wanted me to feel confident that my vehicle was in the right hands. The repair itself was nothing short of excellent. When I got my vehicle back, the quality of the work was exceptional. The attention to detail was obvious immediately. The paint match was flawless, the panels were perfectly aligned, and the entire car looked like it had just rolled off the showroom floor. Even the small details were handled with care, which speaks volumes about the pride they take in their workmanship. Another thing that impressed me was the turnaround time. Not only was the repair done right, it was completed earlier than expected. In the world of collision repair, finishing ahead of schedule without sacrificing quality is rare, and it speaks to both the efficiency and the skill of the team working there. They even returned the vehicle detailed and spotless, which was a great finishing touch. It felt less like picking up a repaired car and more like getting back a vehicle that had been fully refreshed and cared for. Experiences like this remind you that great service still exists. Carstar Elite Collision didnt just repair a vehicle. They delivered professionalism, communication, craftsmanship, and genuine customer care from start to finish. If anyone ever finds themselves needing collision repair, this is exactly the kind of shop you hope to find: honest, skilled, efficient, and truly customer focused. I would confidently recommend Carstar Elite Commission to anyone looking for high-quality repairs and a customer experience that goes far beyond expectations." Read less

"My vehicle was promised to be done by Monday and they had it done by Friday the week before"

"... that was given in not only fixing the problem, but having it ready 2 days ahead of schedule and cleaning the whole car inside and out! Everyone ..." Read more

"... knew what was happening and what to expect next. And the job was finished faster than expected." Read more

"... communication. Throughout the entire repair process, I received consistent updates about the progress of my vehicle. Instead of wondering what was going on behind the ..." Read more

"Thank you so much, work looks great. Thank you for keeping us updated all along the way. Great communication!! 1010"

"Ive never experienced such thorough communication! Definitely a WOW experience."

"From start to finish, CarStar was great. Kept me informed and provided the best customer service. Would highly recommend!"

"... repair was completed quickly and looks terrific. The communication along the way was great. I knew what was happening and what to expect next. ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication