CARSTAR Elite Collision

4.9 (2,435reviews)
98%
17130 Fm 529,  Houston,  TX  77095
Bot
Shop AssistantSparkles

In operation 18 years.

At CARSTAR Elite Collision we proudly provide the community with top quality automotive repairs to serve our customers for any automotive collision repair needs. We devote and strive to offer the highest in excellent customer service and exceed every customer's expectations. We place our customers needs and their safety at the highest level. Combined with exceptional skills and the latest in advanced technology we ensure your vehicle comes back to you like new and in pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Genesis
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,435)

Likely to Recommend

Repair Quality

Nice job

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

I have used CarStar Elite, when it was just Elite! I love the honesty and kindness as well as the quality of their work. Several of my family members are also longtime customers.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Eli was extremely helpful with our experience and was extremely professional and supportive throughout the entire time my car was with them

Likely to Recommend

Repair Quality

Customer Service

My Experience

We recently used CARSTAR Elite Collision to repair my son's car after a minor accident, and the experience was excellent. Everyone was friendly, professional, and kept us well informed throughout the process. Adrian went above and beyond to make sure everything was handled quickly while maintaining top-notch quality. The repairs looked great, and the customer service was outstanding. We truly appreciate the care and attention we received and will definitely use CARSTAR Elite Collision again for any future repair needs. Highly recommended!

Likely to Recommend

Repair Quality

We recently used CARSTAR Elite Collision to repair my son's car after a minor accident, and the experience was excellent. Everyone was friendly, professional, and kept us well informed throughout the process. Adrian went above and beyond to make sure everything was handled quickly while maintaining top-notch quality. The repairs looked great, and the customer service was outstanding. We truly appreciate the care and attention we received and will definitely use CARSTAR Elite Collision again for any future repair needs. Highly recommended!

Customer Service

Returned Clean

My Experience

From the very beginning, Eli Vega made the entire process easy to understand and stress-free. He walked me through the damage estimate in detail and, unlike many shops that simply push the most expensive option, he took the time to explain the different parts available and let me choose what worked best for me. Eli was honest, transparent, and focused on helping me make an informed decision rather than upselling unnecessary expenses. He also made sure my vehicle was completed on time and kept me informed throughout the repair process. Customer service like this is hard to find. Eli went above and beyond to make what could have been a frustrating experience smooth and hassle-free. Huge kudos to him and the team at CARSTAR Elite Collision. I highly recommend them and truly appreciate everything Eli did for me.

Likely to Recommend

Repair Quality

Customer Service

Eli was awesome from start to finish. After my wreck, I needed several repairs, including a new condenser, front bumper, and sensors. He walked me through everything, explained the estimate clearly, and was completely honest about my options for replacement parts. Instead of trying to upsell me, he gave me straightforward information and let me decide what worked best for me. He also made sure my car was finished on time with no surprises. Great communication, great service, and great work from the whole team. I couldn't be happier with the experience.

Returned Clean

My Experience

They were quick and professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work with the repair, thanks for the car wash

Customer Service

My Experience

Likely to Recommend

Repair Quality

Employees were friendly , patient and efficient. I would definitely recommend them to others.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Cadillac is not repaired correctly. It pulls to the left. Needs to be aligned correctly and it make a sound on the wheels

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Done quickly, looks well. Helpful. It was a small body repair so some small delay in 3-party service was more visible than would be for larger job. Overall recommended.

Customer Service

Likely to Recommend

I have and will continue to tell people I know about the great service and work. Your company has done for me. Thank you.

Repair Quality

Wow great svs

Customer Service

Great svs

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean