CARSTAR Elite Collision

4.9 (2,444reviews)
98%
17130 Fm 529,  Houston,  TX  77095
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Shop AssistantSparkles

In operation 18 years.

At CARSTAR Elite Collision we proudly provide the community with top quality automotive repairs to serve our customers for any automotive collision repair needs. We devote and strive to offer the highest in excellent customer service and exceed every customer's expectations. We place our customers needs and their safety at the highest level. Combined with exceptional skills and the latest in advanced technology we ensure your vehicle comes back to you like new and in pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Genesis
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,444)

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Returned Clean

My Experience

The staff was very attentive and respectful. They took the time to listen and explain the claim and repair process. I got update very frequently on the progress. Best of all was the repair was completed ahead of time.

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Repair Quality

As soon as we entered the facility, we are greeted just about by everyone saying hello with a very friendly attitude. We are introduced to Adrianne and he said that he was going to be taken care of our vehicle. He got us in a rental car right away and told us to give them a day to assess the situation and they get back to me. Adrian got back to me. The following day told me that they had already ordered the parts and they wanted to check a couple more things to make sure everything was perfect and then called me the next day and told me that the frame was pinched. They were doing measurements to make sure that it was good later to determine that part of the frame needed to be replaced on my 2025 bronco . They assured this is not a hard job, but it is a big job and they will need it for at least a month. Adrian called me constantly to give me updates and later just to find out that they would be done early. He provided me with pictures which he did not have to do because I’ve never seen a new car with the body off. It’s framed before.. he called as soon as it was done, we picked it up the next day. Adrian was always available to answer all of my questions and was very informative.!

Customer Service

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My Experience

10/10 honestly the whole team was amazing. They were so caring and nice and took really good care of us. I’m hoping I never have to get into a car accident again but if I do or anyone I know does I will recommend this place.

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My Experience

excellent 👍👍

My Experience

Thank you for quick and perfect response time in fixing the car. Adrian was very helpful throughout the process.

My Experience

My car repair is completed as scheduled. During the repair, Eli often kept me informed of the process, that gave me a piece of mind. When receiving my car, Eli prepared all paperwork as fast and full as he could to avoid the waiting time. He carefully explained the documents clearly so that I didn't confuse. Eli treated me with respect and politeness. Eli practiced customer-focussed approach effectively and naturally.

Likely to Recommend

Highly recommend Carstar Auto Repair Experts!

Repair Quality

Adrian at Car Star did an outstanding job on my car repair!! Highly recommend this establishment. They exceeded my expectations and my car was delivered 5 days early! Extremely satisfied customer! Thank you Adrian and Elite!!

Customer Service

Customer service was top notch!

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My Experience

Good communication. Very well organized service overall.

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Nice service, good price.

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The service is nice and quick.

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Nice and friendly.

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100% completely satisfied with the communication and making the process simple and always keeping me informed!

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Great team to work with!

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Service was promptly and friendly. I was kept informed of the updates. Great service!

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Perfect service

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My Experience

The repairs were done very well and Adrian called or texted daily giving me updates. That was very appreciated !

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They kept me up to date on progress . More importantly they did a great job and you would never see the repairs .

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