CARSTAR Ellis Brothers Collision

4.9 (1,700reviews)
99%
4935 Technical Dr Suite 100,  Milford,  MI  48381
Bot
Shop AssistantSparkles

In operation 10 years.

Carstar Ellis Brothers Collision is a state of the art collision repair facility with I-CAR Gold certified and Michigan State certified technicians. We have been in business since 1999 and are committed to providing complete, safe and quality repairs. You're going to like doing business with us because we strive for nothing less than your total satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,700)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, seamless repair experience, and exceptional attention to detail. Many highlight that vehicles were returned in like-new or even better condition, often cleaner than when dropped off. Communication throughout the repair process received high marks, with customers appreciating regular text and call updates that kept them informed at every stage. Timeliness was largely commended, with several customers noting early completions. A few customers mentioned delays, though most acknowledged these were due to parts or unforeseen issues and were well-communicated. Minor concerns noted by customers included interior cleanliness in isolated cases and occasional repair follow-ups. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
Select to learn more
"... and I cant say enough positive things about them! Professional, honest and fair. Competitive pricing and fast service with communication at every step in the process. ..." Read more
"The gold standard as far as Im concerned. The best team, work quality, communication, and attention to detail of any collision shop or auto shop Ive visited for ..." Read more
"Friendly, easy to work with, fast and great attention to detail"
"The repair completed on my vehicle looks show room quality. Amazing job."
"Couldnt be happier or give a higher rating! Start to finish- excellent across the board!!"
"They would text me with updates all the time! I always felt in the know."
"Their communication is excellent and redundant -- texts, emails, calls"
"Communication was terrific, the details about the repair were relayed to me constantly. Could not have been more professional, and they ..." Read more
"Great communication, even when the message wasn't what we wanted."
"I received several text messages keeping me updated during the process"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Thank you guys for your kindness, professionalism, and great work. You are so easy to work with and made a frustrating process and situation very smooth.

Returned Clean

My Experience

100% hands-down amazing customer service and communication.

My Experience

Repair was done on time with high quality

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car literally looks like new! They kept me informed about the progress of the repairs. They were great!

Likely to Recommend

Repair Quality

My car looks like it’s brand new!

Customer Service

They were very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

What a fantastic experience I can’t say it enough how kind and fast everything flowed. Thank you again for everything.

Customer Service

Once again, I can’t say enough on how kind and fast and efficient everybody was

Returned Clean

My Experience

I appreciate the top quality work and the fast turnaround.

Likely to Recommend

Repair Quality

Employees were very pleasant to work with and straight to the point with great customer service. Fast turnaround on my truck and the price was very reasonable. I would highly recommend .

Customer Service

Returned Clean

My Experience

Both times I've used Ellis Brother's services, I have been extremely happy with the work that was done. I also appreciate the frequent text updates on my repairs. Alex and the staff are extremely friendly and extra helpful. I can't see myself taking my vehicles any where else in the future.

My Experience

My car looks great! Thanks!

Likely to Recommend

Repair Quality

My car looks great!

Customer Service

They communicate regularly and are very friendly.

Returned Clean

Likely to Recommend

Repair Quality

I meant 10 it was a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fantastic work and customer service experience. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looked great. They were very professional and helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Just keep doing a fast a great job!

My Experience

The daughter took off with it. I haven’t seen it.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If I could select 100

Repair Quality

These guys do it again! My wife’s car came into the shop right after a family vacation. These guys got her front end work done in a very timely fashion. Dealt with the headaches of the insurance company. And went above and beyond and ended up cleaning the car out like it was there own. I won’t go anywhere else. These guys are top notch.

Customer Service

Timely, accurate, and informative

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean