CARSTAR EMW Auto Body

4.9 (492reviews)
97%
618 San Pablo Ave,  Albany,  CA  94706
Bot
Shop AssistantSparkles

In operation 34 years.

Carstar EMW Auto body has been serving local community since 1992 from this location . Our goal is to provide high quality repairs on a timely basis. We stay in contact with our customers through out the repair process provide them up dates with emails text massage or phone call what ever is required . Our staff go through training with car manufactures and other resources to keep update with new technology to repairs cars properly.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (492)

Likely to Recommend

Repair Quality

The repairs were completed perfectly.

Customer Service

Their services were superb.

Likely to Recommend

Best car service I’ve experienced in the east bay.

Repair Quality

My front bumper looks brand new The car looks great and Paul is a great guy who was really helpful. Thanks for making it so easy!

Customer Service

I love Paul.

Likely to Recommend

Repair Quality

Customer Service

Excellent service. Very friendly service. 10 out of 10.

Likely to Recommend

Repair Quality

They did a great job and did so quickly and with great communication

Customer Service

Fantastic

My Experience

When I picked up my car, there was yellow paint on the rear taillight but they took care of it. There were mysterious chips in my windshield that were not there when I dropped the car off on Monday. There is paint residue on my driver seat the color of the new bumper. The new bumper has a black scuff by the new taillight. Finally, I think the new taillight was broken but they installed it anyway by gluing it back together and using it

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

That’s great auto body shop nice people love it

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The interior of the car was a mess. Hand prints on the inside of the driver’s door and both floor mats were filthy & one had chewing gum on it which took me 3 hours to remove. This is my only complaint and I was extremely disappointed as the repair was done so well.

Customer Service

They did a great job on the repair of my vehicle.

Likely to Recommend

10/10

Repair Quality

10/10 you win

Customer Service

10/10

Returned Clean

Likely to Recommend

Repair Quality

Great service, quick assessment of the damages and really friendly and helpful staff.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

See email to my insurance representative on this claim.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The work done was outstanding. I've already started recommending the shop to family and friends. I feel very lucky to have the shop in our community.

Repair Quality

Service was incredible and easy. Management and staff are phenomenal and incredibly honest. Our family now has a new Auto body shop!

Customer Service

Phenomenal customer service

Returned Clean

Likely to Recommend

Repair Quality

Thank you, fast and friendly service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Paul at Car Star Auto is professional and knowledgeable. He made my car look brand new!

Likely to Recommend

Repair Quality

Absolutely, above and beyond

Customer Service

Excellent service, very helpful and great work

Likely to Recommend

Repair Quality

From the initial contact with Mr. Paul Singh, the professionalism, substantive knowledge and genuine customer service was exceptional. Paul, was engaging, efficient, describing the process he employs to determine the repairs required for my vehicle and producing estimated results and costs in the time stated. I appreciated his calm demeanor, gracious interactions with myself as well as each customer. It is clear he values high and meets high quality standards in accomplishing the work. My vehicle has not only been repaired, it looks as though it was never hit or involved in a rear end collision. CARSTAR EMW Auto Body are experts and I thank Paul and his staff for the outstanding work they performed. Sincerely, Ms. Pamela

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very fast result and i love it so much this is amazing thank you very much

Customer Service

Very nice person

My Experience

Paul and his crew are the best. Prompt, very very skilled, and kind. To my car, which looks much better than before it was hit, and to me. Couldn’t ask for better.

Likely to Recommend

Repair Quality

my caris way better than it was before the accident

Customer Service

could not ask for better. Paul and his crew are wonderful