CARSTAR Faith Auto Works

4.8 (2,187reviews)
95%
853 S. Second St,  Ronkonkoma,  NY  11779
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Shop AssistantSparkles

In operation 16 years, 11 years at this location.

CARSTAR Faith Auto Works is a locally owned and operated collision repair facility proudly serving Ronkonkoma and the Long Island community for more than 16 years. Our team is committed to providing safe, high-quality repairs and an exceptional customer experience from estimate through vehicle delivery. As an I-CAR Gold Class facility, we invest in advanced training, equipment, and manufacturer-recommended repair procedures to help restore vehicles to pre-accident condition. Our services include collision repair, structural repairs, refinishing, advanced safety system calibrations, and fleet repair services. We work with all major insurance carriers and provide clear communication throughout the repair process. Backed by hundreds of 5-star customer reviews, our reputation is built on quality workmanship, integrity, and personalized service. Our goal is simple: repair every vehicle safely, keep customers informed, and deliver repairs that exceed expectations.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Nissan
Ram

Reviews (2,187)

My Experience

Lisa was funny and attentive. We had great conversations during intake and pick up. And the work was done to perfection. I will use Faith auto Works if I have any other bodywork that needs to be done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was so pleased and impressed with the very professional and easy process I had with your company! Lisa was extremely helpful and made the whole process seamless! I was always kept informed of the progress ! I will highly recommend !

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Repair Quality

I was just amazed at how easy the whole process was for me to have my car repaired.!! Lisa at the office was so professional, knowledgeable, and so pleasant. ! She made the whole process seamless for me.!! I was continuously updated on the status of my vehicle and the whole process it was going through. They actually had my car ready one day ahead of when it was originally planned. When I received my vehicle back, it was clean and everything was working perfectly.! In addition, the process with enterprise Rent-A-Car was also seamless! I will totally recommend Carstar to my friends and family.! Thank you!!

Customer Service

Lisa was amazing!

My Experience

They have the excellent service

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Repair Quality

Excellent service, 100% satisfied

Customer Service

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Returned Clean

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Repair Quality

No major issues and great communication

Customer Service

Lisa is awesome!

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Repair Quality

Sarah Santiago the claims person was not at all helpful

Customer Service

Gave me the run ariund

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Highly recommend.

Repair Quality

Satisfied? Very satisfied with the work was done after the accident. Came out AMAZING. Happy that I found people that I can trust. Worthy it. Highly recommend.

Customer Service

Returned Clean

My Experience

I had a great experience with the shop! They had my trucking looking like new again after someone hit me. It looks like nothing happened they were fast and I loved the text updates about my truck while it was getting fixed! I highly recommend plus the front desk lady is a sweet heart!!

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Customer Service

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Repair Quality

Front office kept me informed every step of the process.

Customer Service

My Experience

I received timely updates via text throughout the process and the work was finished before estimated time. The work was beautiful and the office staff was friendly and knowledgeable.

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Repair Quality

Office was very professional and the kept me updated on the progress of my car. Work was beautiful and I got it back a day early.

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My Experience

Great job as usual and done in a timely manner

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Repair Quality

Excellent job, as usual.

Customer Service

Excellent

My Experience

I am a first time customer. Everyone was extremely friendly and helpful and made things very easy for me. I am more than satisfied with my experience.

My Experience

Thank you for helping us.

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Repair Quality

So happy I decided on car star faith

Customer Service

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Returned Clean

My Experience

I was very pleased with there work. I was not disappointed. I will be more then happy to use them again . Thank you.

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Repair Quality

They did a great job

Customer Service

Great

Returned Clean

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Customer Service

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Yes they were great and very helpful

Repair Quality

They were wonderful so glad my insurance recommended them. The car looks great they even had it washed! Amazing the office kept me informed and it was done earlier. I would definitely recommend them and EnterPrise car rental right at their location for pickup and drop off.

Customer Service

Excellent I can’t believe it went so great

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