CARSTAR Fathers & Sons Collision

4.8 (949reviews)
96%
168 New Bridge St,  West Springfield,  MA  01089
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Shop AssistantSparkles

In operation 57 years, 52 years at this location.

At CARSTAR Fathers & Sons Collision Center we have over 25 years experience providing auto body repair and restoration service to our community. We know that after an accident you want your vehicle restored to its original condition. That trust is earned every day by a dedicated and highly trained staff using state-of-the-art tools and equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (949)

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Repair Quality

Customer Service

The car came out amazing!

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Repair Quality

The whole experience from getting the quote to the bodywork completion was easy. The staff are very helpful and ensured that the process was as seamless as possible. My car was returned to me repaired as well as cleaned inside and out, smelling and looking like a new car. Thank you for making this such a positive experience!

Customer Service

Returned Clean

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Customer Service

Jodi and Risa were very professional and helped me tremendously

Returned Clean

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Customer Service

Returned Clean

My Experience

Very happy with repair. Excellent customer service Would gladly refer friends and relatives to Carstar Father's & Sons!!

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While this is my first time, I think my next appointment will give me a better idea; but as if. Ow I'm leaning towards definitely yes

Repair Quality

It was inconvenient getting my car back after a week, only to pull in and find an Audi recall, when they are attached to an Audi dealership and could have fixed it while it was in the whole week. Other. Than that, happy with the the work and the staff and their customer service

Customer Service

Returned Clean

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Repair Quality

it look as the i got et

Customer Service

the best it has ever look

Returned Clean

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Repair Quality

After a mishap delayed repairs for nearly a month, Jimmy really worked hard to restore the car and did a great job.

Customer Service

Returned Clean

My Experience

They did an extremely good job compare to others That have wrked on my SUV. CONTINUE TYE GOOD SERVICE πŸ‘ πŸ‘Œ πŸ™Œ

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Customer Service

The detailing of the car was poor. There were areas completely missed. I can provide pics. The car was a week late coming back to me but the work quality of the body was very good.

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Returned Clean

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I was very happy with customer service at the body shop.

Customer Service

Returned Clean

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Si lo aria

Repair Quality

Perfecto

Customer Service

Buen trabajo πŸ‘ perfecto

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I will definitely recommend them!

Repair Quality

Amazing, great to deal with and they returned my car looking brand new!

Customer Service

Great customer service, very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Easy, painless, convenient and my car looks fantastic (and cleaner inside and out than when I left it!). Would absolutely use them again

Customer Service

Returned Clean