CARSTAR Fathers & Sons Collision

4.8 (949reviews)
96%
168 New Bridge St,  West Springfield,  MA  01089
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Shop AssistantSparkles

In operation 57 years, 52 years at this location.

At CARSTAR Fathers & Sons Collision Center we have over 25 years experience providing auto body repair and restoration service to our community. We know that after an accident you want your vehicle restored to its original condition. That trust is earned every day by a dedicated and highly trained staff using state-of-the-art tools and equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (949)

My Experience

The entire team was professional and offered an excellent customer experience. This was exceptional service from start to finish. I am exceedingly satisfied with the work performed on my vehicle. Thank you Tom, Kevin and Victor as well as all the other folks who had a hand in assisting.

Likely to Recommend

Repair Quality

They made sure I was 100% satisfied with the results.

Customer Service

High degree of professionalism and customer satisfaction assurance.

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Repair Quality

Customer Service

My Experience

I had an awesome experience!! Excellent customer service. They did a fantastic job with my car. I would recommend it to anyone!

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent staff Richie and Tom are great.

My Experience

Excellent service Bob was great. Thank you.

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Repair Quality

Bob was great!

Customer Service

Returned Clean

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Repair Quality

looks like new

Customer Service

repair was done sooner than I would have thought possible

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

They did awesome job on my car

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everything ws awesome gret service and great people

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Repair Quality

Customer Service

everyone was friendly and helpful

Returned Clean

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Repair Quality

They did a good job

Customer Service

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Great shop, isn’t a better one around

Repair Quality

There was a small chip on the paint I noticed to the left of the passenger side door handle the day after but it’s very small. Overall I was very satisfied with outcome :)

Customer Service

Tom is the man!

Returned Clean

My Experience

Nice job

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Repair Quality

Good job

Customer Service

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Repair Quality

Great communication in era of COVID and supply chain issues

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Yes, job well done! Professional service and very friendly staff as always, that is why I am a repeat customer and I highly recommend Father and Sons for all auto needs Thank you

Likely to Recommend

I always do recommend and I am a repeat customer

Repair Quality

excellent job

Customer Service

excellent service

Returned Clean

Likely to Recommend

Would highly recommend to any family or friend

Repair Quality

Customer Service

My Experience

Great team! Professionals, friendly staff. I love how I was getting daily updates on my car progress. I love the results. Thank you guys!