CARSTAR Fathers & Sons Collision

4.8 (948reviews)
96%
168 New Bridge St,  West Springfield,  MA  01089
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Shop AssistantSparkles

In operation 57 years, 52 years at this location.

At CARSTAR Fathers & Sons Collision Center we have over 25 years experience providing auto body repair and restoration service to our community. We know that after an accident you want your vehicle restored to its original condition. That trust is earned every day by a dedicated and highly trained staff using state-of-the-art tools and equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (948)

My Experience

I was rear-ended in the van back in early August, waiting for traffic to clear so I could turn left on a green light. The lady immediately admitted fault, so no biggie there... But with events and vacation I had to wait until a couple weeks ago to turn it in for repairs by her insurance company. They did a damned good job matching color on the new hatch, and even transferred Mary's joke emblems to the new one. All I need to do now is order the Mile 0 Key West and Mile 2390 Fort Kent stickers. Then we're good. 😉

Likely to Recommend

Repair Quality

Thank you

Customer Service

Returned Clean

My Experience

CARSTAR. Did an excellent job repairing my car. They were very communicative and timely.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent staffing. Carey was amazing. I never felt I was being a pain for calling. I always felt respected and heard. And if course the repair was perfect. And to top it off my car was cleaned in and out when I went to pick it up. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

To everyone involved with my truck, everything looks great. I could not have asked for a better job to have been done. Everyone with their specific jobs and the combined effort made me a very happy customer. If ever u need repairs (God forbid) I would comfortably bring it to tou again with no hesitation. Excellent job. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I Love the work done on my Car Thank you so much for your efficiency & Kindness !

Likely to Recommend

Great work

Repair Quality

Beautiful and timely much appreciated

Customer Service

Kind & Suppotive

My Experience

They did an amazing job went above and beyond I really appreciate every one especially Mike, Brenda, Javier, & Junior.

My Experience

It came out great

Likely to Recommend

Repair Quality

Right bumper still popping out after every drive

Customer Service

My Experience

Excellent service!

Likely to Recommend

I already did.

Repair Quality

I am always satisfied with your service.

Customer Service

Returned Clean

My Experience

I was very pleased with the company and especially pleased with the service staff that took care of me. So thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Replacement headlight doesn't work properly...no right blinker working.. the bodywork is great thanks

My Experience

My Experience

The communication, attention to detail and willingness to make sure you are happy with the result made the entire experience a breeze!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Excelente job im very happy they did worked fast i didnt expect soon.very nice empolye. Ill recomend to any thank alot.also to brenda you helped me alot too thanks