CARSTAR Fathers & Sons Collision

4.8 (948reviews)
96%
168 New Bridge St,  West Springfield,  MA  01089
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Shop AssistantSparkles

In operation 57 years, 52 years at this location.

At CARSTAR Fathers & Sons Collision Center we have over 25 years experience providing auto body repair and restoration service to our community. We know that after an accident you want your vehicle restored to its original condition. That trust is earned every day by a dedicated and highly trained staff using state-of-the-art tools and equipment.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (948)

My Experience

I was appalled at the amount repairs came to since I could barely spot the damages with my bare eye. My car does look like me, they did a beautiful job detailing it, and they were very speedy with their work, thankfully.

My Experience

👍👍👍👍

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Customer Service

Returned Clean

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Repair Quality

Customer Service

The service is excellent, and the work too. Cris is the best. He left my truck like new again.

My Experience

I’m not satisfied with the repair they did

My Experience

Thank you guys so much , ya worked really good & fast . Very satisfied

My Experience

Excellent work very friendly and helpful work with me through a tuff experience

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Repair Quality

Customer Service

Great community are there for the costumers

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Repair Quality

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Returned Clean

My Experience

Repair done perfectly and the car was nicely clean as well! Would appreciate updates during the repair process, however.

Likely to Recommend

Best option for Audi repair

Repair Quality

Customer Service

Would have been a 10 if they had kept me updated (text or email) on the progress and timeline of the repair. Personnel I interacted with were great and repair was perfect (both a 10). Car was in excellent condition when I picked it up.

My Experience

I was very happy how the car came out!! CARSTAR is the best!!😊

My Experience

I had a great experience at your business. Everyone was very friendly and polite and I am very satisfied with the work you performed to my car. I certainly will recommend CARSTAR FATHERS & SONS to friends and family.

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Returned Clean

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Customer Service

Returned Clean

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Repair Quality

The repair was good the only thing is when I went to pick up the car my battery was dead

Customer Service

Customer service was good

Returned Clean

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I already have to 4 different people, of which, 3 have already gone to them.

Repair Quality

They did a great job on fixing my daughters Corolla. It is a 2010 and it looks almost brand new!!

Customer Service

Sara was a pleasure to work with. She even suggested on covering other things that I did not even think of.

Returned Clean

My Experience

Excellent service. Everyone was extremely polite and cared about providing the best experience possible. They did a great job on my vehicle.

My Experience

Work was done in reasonable time, very professional.

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks brand new inside and out! Beyond all the fine repair work with the Autobody (which I knew met their high standards) my car was detailed and continues to smell clean and fresh. Thank you for communicating with me along the way of progress. I recommend you often.

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