CARSTAR Hagen Collision
In operation 27 years, 22 years at this location.
Hagen Collision CARSTAR is a family owned auto repair shop that has been serving the community since 1999. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We work with every insurance company and self pay repairs. Nationwide Warranty 1-800-CARSTAR Quality Repairs Highest Customer Satisfaction Locally Owned and Operated Free Estimates A Clean & Honest Shop See Your Vehicle in the Repair Process Environmentally Friendly Paint
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 10:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The extra mile with no extra charge!
Customer Service - 5.0/5.0 -
Always the best!
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
You charged me 200$ for an emblem you said you had to replace and did not even put it on my car.
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love working with these people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were happy with the service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Hagen Carstar went above and beyond to make sure my car got repaired in a timely manner. They provided exceptional customer service and I would definitely recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend for sure. They were professional, accommodating, and just really nice people. You don’t see that all the time these days and I really appreciated it.
Repair Quality - 5.0/5.0 -
They were great to help us with our car. Michelle was great to help us get this coordinated and the rest of the team very professional. I will use them to paint the damaged hood, fenders and bumper. Also, very convenient location for us.
Customer Service - 5.0/5.0 -
They were all very helpful and pleasant to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great work, could use some work on communication.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I only wish it had been done by the "at the latest" date I was promised. I had to scramble to get kids everywhere on the day after it was supposed to be done.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Did not inform me of significant delay until after I called to inquire about status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My bumper looked brand new! The work was completed early. Michelle is very kind and efficient. All who I spoke with were very professional and wonderful to work with!’ I’ll be telling others about this wonderful business!
Customer Service - 5.0/5.0 -
See previous comment
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professional care I was given
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish they are the best! Great customer service and outstanding quality of work!
Likely to Recommend - 5.0/5.0 -
Please refer to my previous comments. Their service and work was excellent!
Repair Quality - 5.0/5.0 -
I cannot express the gratitude and satisfaction that I have for Hagen automotive! The customer service that I received from Michelle was above and beyond my expectations she maintained the lines of communication amongst us open and she quoted a great price! I shopped around and got some price quotes and Michelle gave me the best price. I was even able to pay cash and received a discount. Additionally I took my car in on a Monday and it was ready that same week! I highly recommend Hagen auto and collision repair to anyone who needs professional, and exceptional service! Grateful, Phyllis
Customer Service - 5.0/5.0 -
Please refer to my previous comments…
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff that went the extra mile. The repair work was completed on time and looks good.