CARSTAR Hamlin Collision Center

4.9 (1,702reviews)
98%
1527 W Hamlin Rd,  Rochester,  MI  48309
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Shop AssistantSparkles

In operation 14 years.

Carstar Hamlin Collision Center specializes in high-quality collision repairs, excellent customer service, and satisfaction in Rochester, MI. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax; we will take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,702)

Likely to Recommend

Repair Quality

The car looks good overall, but when looking closely I can see some air bubbles or dust particles underneath the new paint. I also believed the swirls were going to be corrected, so I was surprised to find that the entire area was repainted.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You did a fantastic job with the car. The detailing before the car was ready to be picked up was greatly appreciated. The only issue was it took way too long to complete .

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yeah, right at the neighborhood in very convenient

Repair Quality

I’m happy cause really made the nicest shape

Customer Service

Great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The affected area is completely restored and the cleanup on the interior of the car was just a cherry on top 👍 Thanks

Likely to Recommend

Like I described in the previous comments

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service!!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at CARSTAR were very polite and did a fantastic job on my GMC truck polite and did a fantastic job on my GMC truck even though I was very picky they were a pleasure to work with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff is awesome and don't mind being harassed. They keep informed on how your repairs are going. They even sent a member of there staff to come and pick me up when the repairs were complete. If I could give them 10 stars I would. Very professional and courteous!! Kudos to Carstar!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

From entering the Car 🌟, until my car was completely finished. Professional, kept me in the loop about every detail. Thank you for making my car picture perfect!!!

My Experience

Super job start to finish Kept me informed daily Stayed on schedule Super front desk Car looks perfect Really Detailed car too Highly recommend

Likely to Recommend

Already talked about them at dinner events

Repair Quality

Awesome and excellent all around. Car came back better than dreamed of. My car is my 1 yo baby. A super staff too. Dont go anywhere else.

Customer Service

Perfect

Likely to Recommend

Repair Quality

Excellent attention and communication to customer of the repair status and target date. Body work excellent. The paint work still prevents me of considering the whole 10.

Customer Service

Returned Clean

Likely to Recommend

I would recommend them to anyone

Repair Quality

Everyone was great to work with. The manager was very nice and knew what he was doing. The receptionist also was very kind, friendly, and helpful. They did a great job fixing my vehicle.

Customer Service

Returned Clean

My Experience

Everyone was Fantastic, right down to the very professional young man who gave me a ride home before my vehicle was worked on. Thank you Team CARSTAR Hamlin

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

They were wonderful!!

My Experience

Excellent service all the way around

Likely to Recommend

Repair Quality

Customer Service

Returned Clean