CARSTAR Hi-Tech Parkland

4.8 (1,893reviews)
97%
160 South 108th St,  Tacoma,  WA  98444
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Shop AssistantSparkles

In operation 15 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech Parkland can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech Parkland claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,893)

My Experience

The vehicle looked fabulous. Only thing is that my vehicle was driven 42.7 miles the one week it was in for repair. The fuel was not replaced.

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Excellent work!! Great costumer service !! I will recommend it to anyone!! Thank you so much !!!

My Experience

Thank you for repairing my vehicle promptly. I appreciate your efforts to restore it to its original condition.

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The services fulfilled expectations; however, my license plate was bent.

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Returned Clean

My Experience

Staff are very helpful and professional. Repair is done according to Lexus standards

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Returned Clean

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My Experience

The process was easy! The repair was complete well ahead of the estimated date. This is my second (hopefully last) completely positive interaction with Carstar. 10/10 recommend!

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Returned Clean

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I had to go back because they missed the alignment in my car

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Returned Clean

My Experience

Great experience from beginning to end. Responsive and communicative throughout the whole process. I was very comfortable my vehicle was in good hands!!

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They did a great job in a timely manner.

Customer Service

Friendly, helpful and efficient.

My Experience

I was very worried about finding a shop for my brand new and very unique vehicle that needed a lot of rear end repair. I had a negative experience at a different Car Star location so I was very skeptical. From the first estimate appointment I felt at ease with using Car Star (Parkland Colision) for this repair. The front desk/administrative gals were so welcoming and kind and the waiting area was clean and nice. Jason was thorough and provided an estimate on site, informing me of wait times on certain parts and set an appointment after their arrival, which I appreciated not having to leave my car there while parts were being shipped, wasting time in a rental car. During the repair, I would receive automatic text updates but also additional updates from a real person at the shop with the status of my car. They were honest with their timeline, letting me know when there were bumps in the road on timing and why but ultimately they still delivered the vehicle within the original time frame quoted! They took extreme care to keep my light interior clean and to be gentle on the exterior of my car especially with it being only about a month or two old. I am so impressed and plan to use them should I need it (hopefully not!)

My Experience

Thank you my car looks amazing 🤩

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Thank you for fixing my car I am very happy

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Returned Clean

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Jason was a great and took care of my claim wonderfully

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My Experience

Everyone that I had spoken to were very kind and caring, very understanding and also very helpful. This was my first accident and it was very stressful on me and my family, and I appreciated the team here who worked hard, kept me updated and also stress free as much as they could. Overall truly appreciated everyone on the team and who I talked with.