CARSTAR Hi-Tech Spanaway

4.7 (3,219reviews)
93%
16822 Pacific Ave S,  Spanaway,  WA  98387
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Shop AssistantSparkles

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Hi-Tech Spanaway can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Hi-Tech Spanaway claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,219)

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My Experience

My experience at CARSTAR Hi-Tech was excellent. The staff were incredibly helpful, kind, and efficient. Communication was top-tier and transparent from start to finish, and my rental was already available when I arrived. Completely satisfied with the repair highly recommend!

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They fixed my car perfectly and the communication was good

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Not fully repaired from impact. Will need to come back to get more work done.

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Dropped off the car, not very welcoming customer service. When I picked up the car it was a better customer service but the car was not fixed.

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I was kept updated every step of the way and my car looks great!

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Perfect! Kept me informed along the way, done ahead of schedule. Even cleaned my car up for me!

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Looks great

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My Experience

Service lack transparency, communication and basic customer experience!

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The repair was great! The service was horrible

Customer Service

Lack of communication. Car was due to be done and I received no call and wasted my day after being told it wouldn’t be ready for 2 more days! Then it was ready the next day and I had told them I was out of town that day for work and wouldn’t be able get it until Friday afternoon! Friday I how a message I would be charged $150 if I didn’t get my car! I have used carstar many times over the years, at least 10 or more! Never again.

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My Experience

The bumper has scratches

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Everyone was really nice and friendly. It was a great experience.

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Loved how quick the entire process was, it looks perfect. Thank you guys.

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My Experience

My Experience

The whole team was phenomenal to work with! There was clear, consistent communication and pricing at each step. They even detailed my car before handing it off, which was a complete surprise. I will definitely be coming back if I need any work done, and telling all of my friends to do the same!

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